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Credit & Collection Analyst

Location: Warren
Posted on: June 25, 2022

Job Description:

As a result of significant growth, Lipari Foods is in search of a Credit and Collections Specialist to join our team at our corporate office in southeastern Michigan. Lipari Foods, with sales in excess of $1 billion, is a distributor of specialty food products and packaging to grocery stores and other food retailers. The Company also does cheese conversion, repackaging, canning and assembly of various food products. Recently, Lipari Foods was named by Crain's as one of the fastest growing companies in Michigan.The Credit and Collections Specialist, reporting to the Director of Accounts Receivable and Credit, will work in a team environment and will be responsible for monitoring accounts on a daily basis and proactively following up with customers on outstanding accounts receivable, as well as other aspects of the customer account monitoring and collections process. Additional responsibilities will include resolving customer billing issues, collaborating with the Sales team on managing accounts, analyzing receivables for uncollectible balances, and working to minimize past due amounts and potential write-offs.Responsibilities

Review and monitor assigned accounts and applicable collection reports.Lead all collection activities for assigned accounts to ensure all past due amounts are collected while preventing the aging of current balances.Respond to customer account inquiries in a timely and polite manner.Make outbound collection calls in a professional manner.Resolve client-invoicing problems and ensure exceptional customer service.Collaborate and build strong rapport with field Sales team.Collect and track/scheduled customer payments in accordance with payment due dates.Identify issues attributing to account delinquency and discuss with management.Provide timely follow-up on payment arrangements.Develop collections methods that consistently lead to achieving or exceeding company financial goals.Consistently review and recommend potential Accounts Receivable write-off's to management and as appropriate, initiate the write off process of uncollectible receivables.Experience
The ideal candidate for this position will have a minimum of 2 years of collections experience.Strong communication and problem solving skills required.Ability to work independently and to adapt to a fast changing environment.Proficiency in Microsoft Office including Excel and Word.Knowledge of laws and policies related to debt collection.Key Skills and Competencies
Organizational skill and ability to prioritizeAttention to detail and accuracyConfidentialityAble to work in a fast paced environmentExcellent communication skillsComfortable working in a team environmentProfessional integrityAbility to meet tight deadlines in challenging situations

Keywords: LIPARI FOODS OPERATING COMPANY, LLC, Detroit , Credit & Collection Analyst, Accounting, Auditing , Warren, Michigan

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