Part Time Cash Teller
Company: Comerica
Location: Belleville
Posted on: April 16, 2024
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Job Description:
What we can offer you:
Career Growth - promotional opportunities
Incentive program based on performance
Paid Time Off (PTO), Paid Holidays for Full Time/Part Time
Employees
Health, Dental, Vision, 401k match and Life Insurance
Employee Assistance Program
Tuition Assistance Program (Full Time)
Financial Coaching and Benefit Guidance
Floating Cultural Holiday
Family Focused Benefits (Paid Parental Leave, Adoption Assistance,
Infertility Services)
Retirement Plan
Employee Stock Purchase Plan
The Teller is responsible for contributing to the overall success
of a Retail Banking Center(s) by committing to banker-readiness,
processing all transactions accurately and efficiently,
contributing to the prescribed customer experience levels,
maintaining disciplined operational objectives; all while striving
for excellence in the execution of the mentioned areas.
This position will support a minimum of 2 banking centers within
the district. May require working occasional Saturdays.
Position Responsibilities:
Customer Experience:
Introduce and refer customers to the platform through routine
interactions
Provide remarkable customer service through all customer
interactions, problem resolution, telephone answering, safe
deposit, etc.
Perform routine customer requests.
Must successfully complete Comerica's Teller Training Program.
Follow company policies and procedures, regulations and security
procedures, and completes necessary documents.
Use the provided electronics to document all transactions during
their shift.
Reconcile all transactions during and at the end of their
shift.
Maintains customer confidence and protects bank operations by
keeping information confidential.
Resolve basic customer complaints.
Marketing Activities:
Complete assigned daily planning activities.
Act as a digital ambassador to transition customers to digital
solutions.
Provide for customer engagement by introducing customers to
Comerica's products/services, digital solutions and addressing
customer questions, e.g., how-to use products and services and
follows-up on a timely basis.
Ensure compliance with applicable federal, state and local laws
and
Operational Risk:
Regulations, and Comerica's policies and procedures.
Ensure compliance and completion of necessary compliance related
training.
Adhere to all Banking Center Risk Assessment and Compliance
Standards.
Control and mitigate losses by following policies and
procedures.
Partnership:
Consistently impact the efforts that improve Banking Center
Collaboration.
Identify opportunities to add value to customers by introducing
them to partners.
Position Qualifications:
6 months of Retail or financial sales experience OR 2 years of U.S.
Military service OR 1 year of college
1 year of experience in customer service
1 year of experience with personal computer, systems data entry or
internet search
Preferred Qualifications:
Cash handling experience in a retail or financial services
environment
Proficient with utilizing and navigating a computer system
Belleville-I/94
Monday and Wednesday 8:30-5:30 Friday 8:30-6:00 Alternating
Saturdays in Ann Arbor District 8:30-1:30
Keywords: Comerica, Detroit , Part Time Cash Teller, Accounting, Auditing , Belleville, Michigan
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