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Financial Shared Services Accounts Receivable Specialist - Troy

Company: Kelly Services
Location: Troy
Posted on: October 12, 2018

Job Description:

The Accounts Receivable Specialist performs accounts receivable duties for the Financial Shared Services organization of Kelly Services. This is an in-house position at Kelly's World headquarters in Troy. The position requires the ability to work independently with people of multiple grade levels throughout Kelly as well as external customers to ensure that specific job requirements are met or exceeded. Responsibilities: Communicate directly with internal and external customers to resolve AR issues. This includes aggressively pursuing collection of past due balances while maintaining positive customer relationships. Monitor, audit, and properly assess AR concerns/risk in order to limit bad debt, reduce past due dollars, and reduce DSO. Initiate and process necessary correspondence for optimal collection of accounts, which may include escalating concerns to the next level Respond to customer and branch requests as required including refund requests, requests for invoice copies, etc. Qualifications: High School Diploma required. Skills Required: Basic understanding of Accounts Receivable. Experience with high volume/high dollar amount collections in a corporate setting preferred. Must be comfortable working in a fast-paced environment. Experience in a Call Center a plus. Excellent verbal and written communication skills - expresses ideas, facts or thoughts in a logical manner. Superior customer services skills a MUST. Problem Analysis/Decision Making- creates specific measurable action plans; monitors progress to stay on track; exhibits sound judgment in deciding among alternatives. Technology - Intermediate Microsoft office skills; familiarity with internet use and email. Basic level of Excel is required About Kelly Services-- As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly-- has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

Keywords: Kelly Services, Detroit , Financial Shared Services Accounts Receivable Specialist - Troy, Accounting, Auditing , Troy, Michigan

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