Physical Therapy Receptionist
Company: IM | Health
Location: Wayne
Posted on: March 17, 2026
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Job Description:
Job Description Medical Receptionist – Physical Therapy We are
seeking a friendly, energetic and customer service minded
individual interested in representing our practice at the front
desk for a full range of receptionist duties in a very busy
physical therapy office. This is a privately owned, state of the
art medical office with primary care, urgent care, and physical
therapy, whose mission is to provide comprehensive health care in
the medical home model. The ideal candidate will be comfortable
working in a fast paced environment, and will provide high-quality
customer service. This position offers a pleasant working
environment that focuses on superior patient experience. The ideal
candidate will have experience in a busy medical office, heavy
patient contact, electronic medical records, customer service,
answering phones and questions, verifying insurance benefits, and
other duties as assigned. Responsibilities: · Answer phones ·
Schedule appointments · Advise clinical staff and providers of
patient arrival · Patient in take – confirm demographics and health
insurance information · Patient out take – schedule follow up
appointments and collect co-payments and patient balances · Process
payments · Process insurance referrals · Perform insurance benefits
and eligibility checks · Manage correspondence from other doctor’s
offices · Answer various office inquiries · Prioritize tasks based
on importance · Patient communicator with problem solving skills ·
Administrative duties as assigned Possible content creation and
social media management of the Physical Therapy Divison. Job Type:
Full Time weekdays Shifts: 8 hours Qualifications: · Bachelor’s
degree required · Medical Receptionist experience, 1 year ·
Electronic Medical Records experience, 1 year Visit our website to
learn more: www.im-health.com Submit resume and cover letter to
Emily Fisk, Managing Director at efisk@im-health.com
Keywords: IM | Health, Detroit , Physical Therapy Receptionist, Administration, Clerical , Wayne, Michigan