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Marketing Chat Advisor

Company: Bartech Staffing
Location: Detroit
Posted on: February 25, 2021

Job Description:

Job Responsibilities Your specific duties as a Marketing and Sales Representative (Online Chat) will include: * Marketing and Sales Representative (Online Chat) As a Marketing and Sales Representative in Detroit, Michigan, you'll use your expertise to chat online with customers who are researching new vehicle purchases, and strive to provide exceptional customer service as you respond to questions about vehicle features, benefits, incentives and promotions. We're looking for a master multitasker with excellent typing skills! Marketing and Sales Representative (Online Chat) Responsibilities: * Receive and respond to inbound sales and marketing live chats as a representative of the client brand (no outbound/cold prospecting!) * Effectively balance multiple chats simultaneously while maintaining exceptional customer service * Actively listen to customers, quickly assess needs and proactively provide solutions (including cross-sell and up-sell solutions) * Build connections and trust with customers * Maintain up-to-date, comprehensive product knowledge * Provide excellent customer service to clients Marketing and Sales Representative (Online Chat) Job Requirements As a Marketing and Sales Representative (Online Chat) you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities. It is also important that you display excellent verbal and written communication and interpersonal skills. You'll need: * Bachelor's degree * Minimum 1 year of customer service or sales experience * Computer and typing proficiency (45 WPM) * Excellent reading comprehension and written communication skills * Able to participate in any required training/industry-specific certifications to maintain the required knowledge and stay current with trends

Keywords: Bartech Staffing, Detroit , Marketing Chat Advisor, Advertising , Detroit, Michigan

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