BDC Representative - Sales
Company: Feldman Automotive
Location: Highland
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Description: As a BDC (Business
Development Center) Representative for Feldman Automotive, you will
play a crucial role in ensuring our customers have a positive
experience from the moment they inquire about our products and
services. Your excellent communication skills and ability to
multitask will allow you to excel in this position and contribute
to the success of our dealership. Responsibilities: - Handle
incoming phone calls, emails, and chat inquiries from potential and
existing customers with professionalism and efficiency - Schedule
appointments for customers with our sales team and ensure the
necessary information is documented accurately - Follow up with
customers to ensure their needs are met and ensure customer
satisfaction - Update customer information in our database and
maintain accurate records of customer interactions - Collaborate
with other departments to ensure seamless customer service
experience Requirements: - Excellent verbal and written
communication skills - Ability to multitask and work in a
fast-paced environment - Proficient in computer skills, including
Microsoft Office and customer relationship management (CRM)
software - Strong attention to detail and ability to accurately
document information - Previous experience in customer service or
call center environment preferred - Automotive industry knowledge
is a plus Benefits Medical, Dental, Vision Insurance Life Insurance
and AD&D 401k Critical Illness Insurance Accident Insurance
Short and Long Term Disability We are an equal opportunity employer
and prohibit discrimination/harassment without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws.
Keywords: Feldman Automotive, Detroit , BDC Representative - Sales, Customer Service & Call Center , Highland, Michigan
