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Engineer III Salesforce Admin Developer

Company: Comerica
Location: Auburn Hills
Posted on: November 22, 2021

Job Description:

Engineer III
The Engineer role will work with limited supervision and will be responsible for deploying, developing, maintaining, operating and/or implementing new systems, in partnership with business clients through integration or the dev/ops model depending on the maturity of the organization and/or product. This role will help automate and streamline operations and processes. This role is an engineer in the Salesforce platform center of excellence and will perform the administration and configuration functions within the Salesforce platform. Candidates with Salesforce administrator certification will be given strong preference.

Position Responsibilities:
System Engineering

  • Partner with clients and technical resources to create, design, implement and or maintain applications in the appropriate environment.
  • Create estimates (when applicable) for System Design, Development, Testing and / or Implementation.
  • Identify potential system issues in projects, request fulfillment and / or individual assignment.
  • Understand the Infrastructure (IaaS) and Platform as a Service (PaaS) models or other models needed for role.
  • Conduct testing as defined in department standards.
  • Automate and streamline operations and processes.
  • Build and maintain tools for deployment, monitoring and operations.
  • Troubleshoot and resolve issues in our dev, test and production environments.
  • Establishes/recommends policies and procedures for system use and services.
    Technical Consulting
    • Perform technical analysis and make recommendation on small to medium initiatives with medium complexity.
    • Explain technical solution to client and technical resources.
    • Serve as a point of escalation for technical and general troubleshooting for small to simple incidents.
      • Determination and resolution of root cause behind reported problems and issues.
      • Development and/or maintenance of system documentation.
      • Proactive maintenance toward select systems.
      • Participates in the design, development, testing and implementation of enhancements required to maintain business unit success.
      • Develop and/or maintain appropriate documentation.

        Position Qualifications
        • Bachelor's Degree in Math, Science, Engineering or High School Diploma or GED and 6 years of technology experience
        • 2 years of Technology experience
        • 2 years of integrating or building technical solutions
        • 2 years of leading collaboration discussions to solve business problems
        • 3 years of experience in the Salesforce platform ecosystem
        • 2 years of experience in administration and configuration Sales Cloud or Service Cloud or Financial Services Cloud
        • 2 Years of experience in development and testing of software applications

          We know that our employees are critical to our overall success. We are dedicated to investing in their future to maintain long-term relationships for lasting commitments. One of the ways we do this is to offer a comprehensive package of compensation and benefits programs which are regularly reviewed to maintain them at competitive levels. Your salary will be commensurate with your work experience.

          Upon offer, Comerica conducts a comprehensive background check, fingerprint check and a drug test.

          NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

          Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned by the Business Bank, the Retail Bank, and Wealth Management. Comerica's more than 9,000 colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

          Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.

Keywords: Comerica, Detroit , Engineer III Salesforce Admin Developer, Engineering , Auburn Hills, Michigan

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