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Service Technician

Company: Energy Products, Inc.
Location: Madison Heights
Posted on: June 25, 2022

Job Description:

Service Technician
Benefits Offered
401K, Dental, Life, Medical, Vision
Employment Type
Why Work Here?
Our key to success is a Yes We Can approach to business.
Battery and Charger Service Technicians will regularly diagnose, and repair industrial batteries and chargers as needed for our widely diverse customer base. Battery Service Technicians work at our facility diagnosing and repairing batteries and other industrial equipment working with the best team in the industry. Field Service/Battery & Charger Technicians, trained and capable, work out in the field at customer sites serving as the point of contact for our customers, developing a relationship and servicing their needs on site. Formal experience is preferred but not required as we offer a full array of training. Someone with the right attitude, a spirit for getting their hands into and diagnosing equipment, and a willingness to put the customer first will excel in this position. There is a wide array of advancement opportunities as well.
Learn more about us at?
A leader in the Material Handling Field for over 30 years, Energy Products is one of the largest Industrial Battery & Charger services companies and wholesale distributors in the US. We work hard to help our clients drive down operating expenses, increase efficiency and create positive experiences for our customers and team members. We're constantly building on the best team in the industry - our people are the heart and vitality of Energy Products. In joining Energy Products, you're joining a firm with a rich history, a client list of top-notch companies and a positive work environment. Our key to success is a Yes We Can approach to business. We hire the best people, offer the best products and provide the best service around.
About?Energy Products:
ENERGY PRODUCTS CULTUREDark. Grungy. Gritty. Dirty. These are the things typically associated with battery distributors and utility vehicle shops. That's simply not the way we operate. We've got a first class company, with first class facilities, first class equipment and first class products powered by a team of first class people.It's different here. We are not just a shop trying to sell something. We work with our partners to provide solutions to take their business to the next level. To start that process, we took our own business to the next level.
LET'S TALK WAREHOUSE AND ORGANIZATION.The facility is clean and organized. Inventory is controlled and orders are filled using our inventory management software and bar code scanners to ensure proper first-in first-out product rotation and that each order receives exactly what was ordered. Our service techs receive and manage their service calls via data connected iPads, and in-house repairs are tracked through the process using our proprietary tag-in system. These are just some of the tools that we use everyday to improve the experience with Energy Products and the Employee, Vendor and Customer levels.LIGHT. FUN. COMPREHENSIVE. CLEAN.Our success depends on your success. If business as usual works for you, then we wish you the best of luck. If you are ready to take your career to the next level, connect with a family owned company that has taken theirs to the next level. It's different here. In a good way. Let us show you the Energy Products Difference.NATIONWIDE FOOTPRINTIn addition to having team members nationwide, we have physical branch locations in:Madison Heights, MI (Detroit Area)Grand Rapids, MIDallas / Ft. Worth, TXByram, MSOrlando, FLEnergy Products team members are eligible for a benefit package that includes:Medical InsuranceDental Coverage*Vision Coverage*Short Term Disability*Long Term Disability*Supplemental Coverage*Life Insurance*Health Spending AccountPaid VacationPTO / Paid Sick Time401K w/ employer matchAll full time employees are also eligible for our incentive program, which varies based on department.*Employee elected plans. Medical coverage is employer/employee portioned.
General Job Requirements/ Duties:

  • Removes and disassembles to inspects parts to detect defects and perform repair or replacement.

  • Use diagnostic tools: Multimeters/ Volt Meters, Amp Clamps, Hydrometer, Computer, etc---

  • Use applications to gather information and fill out details of work performed

    • Work with industrial batteries and equipment in an industrial environment

    • Prepare new product for shipment.

    • Loads and unloads trucks with forklift.

    • Must be able to lift up to 50 pounds on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.


      • A high school diploma or GED at minimum.

      • Industry related experience and/or training; or equivalent combination of education and experience preferred.

      • Electrical or electronics experience preferred

      • Battery Technicians will have a basic understanding of electrical theory and Ohm's Law

      • Charger Technicians will have a strong electrical, electronics, and mechanical mindset of diagnostic and repair capability along with a strong understanding of electrical theory and Ohm's Law.

        • Ability to learn, (Many skills are specific to the industry)

        • Ability to work independently and as part of a team.

        • Field Service Technicians are provided with a company van and tooling to perform work on-site. As such a valid driver's license is required. Shop Service Technicians work at our facility and must at least have reliable transportation.


Keywords: Energy Products, Inc., Detroit , Service Technician, Engineering , Madison Heights, Michigan

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