Director of Partner Relationships
Company: Vroom
Location: Detroit
Posted on: February 25, 2021
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Job Description:
Vroom is an innovative end-to-end ecommerce company that is
revolutionizing the car buying experience. Our scalable,
data-driven technology brings all phases of the vehicle buying and
selling process to consumers wherever they are and offers an
extensive selection of vehicles, transparent pricing, competitive
financing, and contact-free, at-home pick-up and delivery. We have
experienced tremendous growth and have become a disruptive force in
the automotive industry. Vroom is an exciting, dynamic workplace,
and there's no better time to join the team than right now.We are
looking for a passionate and experienced leader to join our sales
and marketing organization to build upon and manage a significant,
long-term strategic relationship with one of our largest
partners.--In this role you will work closely with senior leaders
both within Vroom and our partner to develop, evaluate and grow the
partnership opportunities. We are seeking a Director who has
demonstrated success in driving partnership strategy and has the
ability to manage, execute, and evaluate revenue growth through
evolving corporate relationships. Responsibilities* Develop and
execute strategic growth initiatives through external partnership
to drive multi-million-dollar revenue growth* Manage day-to-day
operations and reporting to provide visibility and understanding of
key metrics and trends to improve upon process and customer
experience* Research revenue growth opportunities using internal
and external reporting, forecasts, and market analysisField and
prioritize incoming partner requests and troubleshoot partner
issues* Prepare structured, executive-level presentations to share
strategy, performance, maintain corporate alignment, and recommend
a course of action* Manage roll-out of additional products,
initiatives, process changes, and other internal changes to the
partner organization with a focus on increasing sales and revenue
growth* Lead the administration of agreements between the company
and external partner ensuring adherence to company policies and
procedures* Manage external partners' adherence to contractual
obligations through day-to-day operational engagement as well as
quarterly business reviews* Establish and maintain rules of
engagement and operational escalation procedures to quickly
identify and resolve issues with partner* Monitor partner's
business results and work with internal functional leaders in
making recommendations and deploying best practices for optimizing
processes and increasing revenue* Lead cross-functional projects to
enhance processes, leveraging our product, tech, and back office
teams, and working closely across all functional organizations*
Work with various teams to identify trade-offs and structure the
decision-making process to solve complex issues* Utilize a
data-driven, experimentation-based and analytical approach to
problem solvingQualifications* 7-10 years of work experience,
preferably in the automotive industry, e-commerce, or a leading,
high-growth digitally-oriented business* Call Center Experience*
Demonstrated track record developing, executing and managing
multi-million dollar strategic partnerships and driving /
coordinating partner activity* Track record of success in working
with sales and marketing organizationsExperience working with call
centers a plus* Strong project management skills - you are
organized, structured and experienced at driving large programs
with stakeholders at all levels of the organization* Ability to
embrace a broad range of topics, from strategy to analytics and
operations - can shift from big picture to detailed operations on a
dimeExcellent interpersonal skills, partner-centric and highly
comfortable navigating through a wide range of situations in a
fast-paced environment* Proven ability to work collaboratively with
internal and external cross-functional teams to drive programs
and/or products* Pragmatic operational skills, disciplined and
focused on resultsBA/BS Degree in a highly analytical field, MS /
MBA a plus* Willingness to travel as neededBenefitsThis full-time
role offers competitive compensation; health, dental, and vision
insurance; a 401k plan; fully company-paid short term disability,
long term disability, and life insurance; access to a healthcare
concierge service with virtual visits; and 15 annualized days of
paid vacation.But our biggest benefit is being part of a low-ego,
high performing team that's transforming the used car market into a
modern, online and data-driven industry. We are looking for people
who want to be a part of a contemporary startup culture. What gets
us out of bed is working with talented people on a mission that
matter Commitment to Diversity and Equal Employment
OpportunityVroom is an equal opportunity employer that is committed
to creating a work environment where all employees can find their
drive. To do that, we champion a workplace where each and every
person is treated with dignity and respect and is valued for their
unique perspective and contributions. Our values of SPEED: Service,
Progress, Employees, Engagement, and Development are only possible
in an environment where every individual has the ability to bring
their whole selves to work and contribute fully.Vroom's policy is
to maintain a working environment that encourages mutual respect,
promotes harmonious and congenial relationships between employees,
and is free from all forms of discrimination and harassment of any
employee (or applicant for employment or service provider) by
anyone, including supervisors, co-workers, vendors, or clients.
Harassment and discrimination in any manner or form is expressly
prohibited. There is no tolerance for discrimination or unequal
treatment of any kind on the basis of race, color, religion, creed,
gender, sex, sexual orientation, gender identity or expression,
pregnancy, sexual and reproductive health decisions, national
origin, age, disability, genetic information, marital status or
civil partnership/union status, familial status, military or
veteran status, predisposition or carrier status, domestic violence
victim status, alienage or citizenship status, unemployment status,
sexual violence or stalking victim status, caregiver status, or any
other characteristic protected by law.This practice applies to all
terms, conditions and privileges of employment including, but not
limited to, recruitment, selection, promotion, demotion, transfer,
layoff, rehire, termination of employment, development and
training, compensation, benefits and retirement.
Keywords: Vroom, Detroit , Director of Partner Relationships, Executive , Detroit, Michigan
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