Office Manager

Company: Service Corporation International
Location: White Lake
Posted on: June 25, 2022

Job Description:

Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work!Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.JOB RESPONSIBILITIESAccounting Function Oversight* Collections of all accounts receivable* Verifications and payments of all accounts payable invoices* Controls of receipt and deposit of cash payments received* Maintains petty cash account and disburses the same in accordance with company policies and procedures* Reconciliations of all accounts* Cash advance checks* Same Day Check requests* Bank deposits* Verifies/audits cash disbursement reports* Tracks Capital Expenditure Authorizations (CEAs)Operational Activities* Orders supplies for the office and completes inventory counts* Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets* Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments* Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation* Schedules incoming orders and drivers for the ambulate service* Completes various funeral/cemetery reports and files accurately* Supports Sales as necessary requiring an understanding of JD Powers* Assures compliance with all Company policies and procedures to include* Sarbanes Oxley (SOX) audit* Dignity University (DU) training* Interment Verification Training (IVT) audits* Day Sales Outstanding's (DSO) related to financial and administrative areas

* Assists in preparing and/or overseeing all funeral/cemetery-related forms* Reviews time cards and administers corporate payroll policies and procedures* Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9's, etc.).* Ensures new associates receive new hire orientation* Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators* Maintains vehicle records/licenses* Processes expense reports* Updates General Price Lists (GPLs)* Manages all Alarm Systems (codes, working order, etc.)* Assists with funeral services and "Making Everlasting Memories" (MEMs) as needed* Coordinates daily activities with business unit as well as other departments* Trains associates in the proper administration of policies and procedures* Services customers by interacting with families in a professional and compassionate manner* Maintains and updates customer records* Updates company website with current obituaries and ensures obituaries are placed in newspapers* Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations* Behaves in a supportive way to enrich the work environment* Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance* Performs other duties as assignedMINIMUM REQUIREMENTSEducation* High school diploma, GED or completion of a diploma-training program at a college or technical schoolExperience* Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience requiredKnowledge, Skills and Abilities* Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required* Excellent communication skills both orally and in writing* High level of compassion, integrity, and confidentiality* Problem solving skills* Ability to multi task and set priorities* Detail oriented* Must be flexible and able to function in a face-paced environmentWORK CONDITIONSWork Environment* Professional Dress is required when in contact with families.Work Postures* Sitting continuously for many hours per day, up to 6 hours per day* Climbing stairs to access buildings frequentlyPhysical Demands* Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageWork Hours* Working beyond "standard" hours as the need arisesPostal Code: 48Category (Portal Searching): OperationsJob Location: US-MI - White Lake

Keywords: Service Corporation International, Detroit , Office Manager, Executive , White Lake, Michigan