Company: St. Clair Inn
Location: Saint Clair
Posted on: June 25, 2022
REPORTS TO: General Manager
SUPERVISES DIRECTLY: Room attendants, Housekeepers, House-persons,
Benefits/Perks of Working With Us:
Upon joining The St Clair Inn, associates are offered competitive
compensation, career growth opportunities, flexible access to
wages, holiday, sick and vacation pay, health, dental and vision
insurance, employer paid life, accidental death, and dismemberment
insurance, an employee assistance program, a 401k, and many
associate discount options.
Purpose for the Position:The Housekeeping Manager will support the
housekeeping and laundry departments and manage all facets of the
Housekeeping Department, ensuring high levels of cleanliness, guest
service and satisfaction throughout the hotel. This includes
guestrooms, hallways, lobbies, public areas, rest areas, laundry,
storage and work areas.
The Housekeeping Manager Essential Responsibilities:
-Supervises housekeeping and laundry staff: participating in
associate performance evaluations, training, and development.
-Assists the General Manager in the development of the department's
-Participates in cost control systems for staffing, inventories,
(linen, terry, OS&E, and cleaning supplies.
-Enforces policies and procedures in the department.
-Ensures quality services are rendered in meeting guest needs and
that guest relations are enhanced.
-Directs hourly associates in all areas of the department.
-Prepares daily assignment sheets for all housekeeping and laundry
-Maintains cleanliness quality based on hotel objectives.
-Inspects, monitors, and maintains level of cleanliness in all
assigned guest rooms. Reports all unsatisfactory conditions to the
Room Attendant assigned and takes personal responsibility to ensure
that actions are taken to remedy any substandard cleanliness or
maintenance related conditions in each guestroom.
-Assumes responsibility for the guest feedback and guest service
scores in all departmental related indices.
-Inspects, monitors, and maintains level of cleanliness in event
areas, storage areas, restrooms, and public areas and offices.
-Compiles and reports accurate status of all guestrooms to the
front desk department.
-Works with the Security Office to enforce standard procedures for
the acceptance, security, and return on guest lost and found
-Maintains productivity and labor cost goals.
-Conducts formal inventories of linen, supplies, and equipment as
-Participates in the ordering of supplies to maintain adequate
-Checks all vacant rooms and spaces, public spaces, storage areas,
and rest areas each day.
-Maintains departmental key control.
-Maintains deep cleaning program.
-Complete projects as determined by the General Manager.
Keywords: St. Clair Inn, Detroit , Housekeeping Manager, Executive , Saint Clair, Michigan
Didn't find what you're looking for? Search again!