VP of Operations SaaS
Posted on: September 24, 2022
VP of Operations (SaaS)
VP of Operations (SaaS)
Significant experience in designing, building and hands-on delivery
of software operations and managed services capabilities for
cloud-based Software-as-a-Service platforms and solutions.
Proven track record with various delivery constructs including
DevOps and Agile DevOps and collaboration and integration with
Product Engineering and Delivery organizations. Experience in
leveraging automation and global delivery models to optimize
business outcomes and while optimizing the efficiency of
Experience with smart Operations a plus, including self-learning,
healing, and command center optimization using next generation AI
Will directly manage multiple globally distributed operations
support teams providing support to our SaaS customer clients
including meeting with client executives and operations leaders to
coordinate and optimize service delivery on an on-going basis.
Can take ownership and accountability of designing, building, and
overall execution of high complexity multi-year managed
service/flex capacity constructs globally, with approach and track
record of successful service delivery and on-going optimization for
clients and customers. Experience with all layers of the
Software-as-a-service delivery and operate model including cloud
infrastructure management, application management, and business
operations management. Ultimately, the person hired for this role
will serve our SaaS clients (e.g. formalize the service, build the
team, process, operationalize, etc...).
Understands the competitive landscape and competitive
Well versed in SLA /KPI constructs, managed Operate agreements,
Executive presence, client interface...
6 years Experience with providing support in highly regulated
industries and sectors
8 Years Operations experience, preferably SaaS
Understands 24x7 delivery architecture
Proficient in SDLC stages - requirements, design, architecture,
development, testing, release management, UAT, deployment, hyper
Incorporates continuous innovation and improvement
Ability to travel up to 50%, on average, based on the work you do
and the clients and industries/sectors you serve
Limited sponsorship may be available
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, age, disability or protected
veteran status, or any other legally protected basis, in accordance
with applicable law.Company info DescriptionSetting: Inpatient
Rehab UnitAscension St. John Hospital in Detroit, MISUMMARY
STATEMENT: The incumbent shall be responsible for the operation of
a grouping of contract therapy locations. The incumbent plans,
directs, c... Department:102400 IR/Communications Location:San
Diego, USA- Remote Be a part of a global team that is inspired to
make a difference in the lives of people living with rare disease.
At Travere Therapeutics, we recognize that our e...
Responsibilities for this Position Requisition Number:
9386Location: Sterling Heights Complex (LSHC)Position Type:
Full-Time RegularEducation Required: Bachelors DegreeRelocation
Provided: NoExperience Required: More than 1...
Keywords: Clevelcrossing, Detroit , VP of Operations SaaS, Executive , Detroit, Michigan
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