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Customer Service Manager (CSM)

Company: FIND IT XL
Location: Detroit
Posted on: November 26, 2022

Job Description:

Find IT XL has partnered with the life-line program, we are now looking to laun 3-5 new location in the year 2023and we are looking for individuals to work within our company to help build and expand.

As a CSM, you will be responsible for:

* Helping to create a sales and marketing strategy in support of the Federal Lifeline campaign and distribution of phones to those who meet the criteria
* Training and maintaining a productive sales team/customer service team
* Becoming a product and technical expert on the product suite
* Providing timely follow-up to customer requests requiring additional investigation or multi-department resources
* Recognizing, rewarding and motivating staff
* Ensuring customer retention

*Essential Duties and Responsibilities of a CSM* *: *

Promotes brand names, products and services.
Represents the company in a positive way.
Builds line sales volumes.
Interacts with customers and sales prospects.
Performs other marketing duties relevant to promoting the brand.
Generates public interest in the brand.
Provides complete information about the brand
Activate free phones to those who qualify

*Benefits Include: *
Fun and positive work environment.
Opportunity for management
Travel Opportunities
Weekly Pay

This is an entry level position so college graduates or people looking to get their foot in the door are encouraged to apply.

*Job Requirements: *
Excellent communication skills
Leadership experience
Ability to work in a high energy environment
Ambition, strong work ethic, and open to new ideas
Be a self-starter with problem solving skills
Be a career-oriented individual

--- Reliable Transportation
Must be able to pass a background check

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:
* Dental insurance
* Flexible schedule
* Health insurance
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* Weekend availability

Ability to commute/relocate:
* Detroit, MI 48202: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Microsoft Office: 1 year (Preferred)
* Sales: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: FIND IT XL, Detroit , Customer Service Manager (CSM), Executive , Detroit, Michigan

Click here to apply!

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