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Program Manager

Company: ThreePDS Inc
Location: Southgate
Posted on: January 25, 2023

Job Description:

Pay is dependent on Licensing and Experience
Salary *** - ***
The Program Manager of Intellectual and Developmental Services will be responsible for the administrative and clinical functioning of the IDD programs. This will include the orientation, training, and clinical supervision of staff and any administrative functions necessary for the delivery of services to clients who are enrolled in these programs. Responsibilities will also include community liaison activities necessary to establish and maintain effective partnerships. Must have a working understanding of the requirements of different funding sources as they relate to specific programs and projects. Regular working hours are Monday through Thursday 8:30 a.m.-7:00 p.m. and Friday 8:30 a.m.-5:00 p.m. Based on the needs of clients and the programs, additional hours, including evenings and weekends, may also be required.
Responsibilities include the following:
1. Manage the implementation IDD programs as assigned
2. Ensure that program site/s provide a safe, welcoming, and trauma-informed environment for clients, their families and staff
3. Ensure that clients, families and other guests who visit TGC consistently receive exceptional customer service
4. Assist with staff recruitment, and make recommendations regarding the hiring, promotion and release of staff
5. Provide training to Supervisors and program staff as needed
6. Provide clinical and administrative supervision to Supervisors and program staff as needed
7. Monitor and provide feedback regarding staff performance
8. Assist with development of protocols, policies and procedures
9. Work within established program budgets, and submit financial reports as required by the agency and funding sources
10. Develop and maintain collaborative relationships with agency staff and community partners
11. Advocate on behalf of IDD clients and their families to help them meet their needs and improve their quality of life
12. Participate in the assessment of community needs and service gaps
13. Work in conjunction with inter-departmental groups to ensure the quality, continuity and consistency of services
14. Participate in committees, task forces and other work groups within and outside of the agency as assigned
15. Work collaboratively to identify and eliminate barriers to services, and enhance existing services to meet the needs of adults and families
16. Work in consultation with the Total Quality Management Department to ensure that service activities and case records meet or exceed the standards established by the Joint Commission and other accrediting bodies
17. Responsible for participating in monthly Total Quality Management Committee meetings
18. Monitor the implementation and adherence to the established quality improvement initiatives, activities and policies
19. Participate in program evaluation and program development initiatives
20. Complete a minimum of 24 hours of program or position specific training annually
21. Complete clinical and other documentation in a timely manner consistent with agency the policies and procedures
22. Carry an agency cell phone as needed
23. Follow a professional code of ethics
24. Other duties as necessary
Travel: Mileage Reimbursement when personal vehicle used - IRS standard. .64 per mile
Any training paid for by TGC.
Medical, Dental, Vision Insurance. 401K. PTO.

Paid holidays include: New Year s Eve and New Year s Day, Martin Luther King Day, 1D2 day for Good Friday, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving and the day after (Black Friday), Christmas eve and Christmas Day.
By submitting your applicant to this need you are acknowledging that you have checked and have no inclination that your candidate has applied directly to this position. Any candidate that has applied directly is not eligible to be onboarded through and agency."
This position requires a minimum of a Masters Degree in one of the mental health professions with five (5) or more years of experience in the evaluation and treatment of adults and children with Intellectual and Developmental Disabilities, and at least one (1) year of experience in a supervisory role.
The Program Manager will meet the criteria for Qualified Intellectual Disability Professional consistent with current certification standards for adult programs within 120 days of hire.
Must have a valid driver s license and a favorable driving record.
Additional requirements include: a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of individuals and families, the ability to engage and maintain therapeutic relationships, the ability to develop collaborative relationships with agency staff and community partners, and the ability to assess and intervene within complex family and community systems.
Must have effective interpersonal communication and organizational skills, and a willingness to be flexible, patient and creative.
Must have the ability to appropriately handle crisis situations.
Must have some experience with program development and program evaluation.
Will possess and maintain appropriate certification and/or licensure with the State of Michigan.
Since 1958 The Guidance Center has been committed to its mission to Nurture development. Foster resilience. Cultivate well-being.
Throughout the last six decades the agency has maintained a collaborative relationship with its local communities and schools to support adults and children experiencing mental health difficulties and other challenges. A group of concerned residents and educators recognized the need for mental health services in our area and joined forces in 1958 to help form The Guidance Center. Since then we have worked as a team to respond to the needs of children, adults and families in southeast Michigan.
The agency operates a wide range of programs and services at 20 locations. Our expertise in mental health and wellness, early childhood education, free preschool for income-eligible families, intellectual & developmental disabilities services and support, mentoring, substance-use disorder, Kids-TALK Children s Advocacy Center, Champions of Wayne, Certified Community Behavioral Health Clinic (CCBHC), Nurture the Future, and research and evaluation helps more than 15,000 children and adults annually work on their own personal triumphs in life.

Keywords: ThreePDS Inc, Detroit , Program Manager, Executive , Southgate, Michigan

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