Account Manager
Company: Challenge Mfg. Company
Location: Detroit
Posted on: January 26, 2023
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Job Description:
Who We Are:Challenge Manufacturing is a leading Tier 1
automotive supplier to a growing portfolio of Original Equipment
Manufacturer (OEM) customers. Since 1981, Challenge Manufacturing
has grown from a very small shop in Walker, Michigan to 12
locations across North America with 4,000 team members supported by
1,500 industrial robots.What Makes Us Different?Challenge
Manufacturing is an employee-owned company and is currently ranked
in the top 50 largest employee-owned companies in North America.
Being an employee-owned company enables the Company to maintain a
collaborative and teamwork-oriented work culture. Additionally,
over time as the company grows, employees will share in that upside
financially through ESOP retirement benefits.Challenge is
#PeoplePowered!POSITION PURPOSE:The Account Manager is responsible
for managing current books of business, assisting with growth of
existing accounts, and working in the best interest of Challenge
Manufacturing Company to foster supplier relationships at multiple
levels within a customer organization.RESPONSIBLITIES AND
RESULTS:Promotes and helps facilitate new business opportunities
within a specific key OEM account. Coordinates with internal
support staff such as Program Managers, Engineers, Quality,
Estimating and Plant Operations to provide the customer with a
single point of contact encompassing all issues and providing a
well-rounded, focused service of professional representation. Team
efforts include strong communication and market analysis with
OEM.Works closely with customers to build strong relationships that
promote new innovative solutions incorporating and customizing the
sales strategy.Manages and maintains open commercial issues with
customers while working jointly for resolution and keeping accounts
up to date.Provides technical training and presentations to
customers and communicates feedback internally for future product
development ideas.Support the Program and Project Teams for your
OEM Account to discuss new business opportunities and share market
information.Act as a liaison between Engineering, Quality, and
customer.Manage quoting, sampling, and quality issues for customers
where required.Champion and drive completion of requests to meet
customers on-time expectations.Team member of OEM Account Team.
Will work hand in hand with Engineers, Designers, Supply Chain, and
other account team employees.Be a solutions provider for our
customers to allow the overall business to operate as smoothly as
possible to maintain/grow customer loyalty.Must be physically
capable of performing the essential functions of the position, with
or without reasonable accommodation.SKILLS AND KNOWLEDGE:Ability to
plan and manage at both strategic and operation levels.Expert
knowledge in Microsoft Office Applications.Outstanding consultative
selling skills.Excellent communication, follow-thru, interpersonal,
presentation, problem solving, and analytical skills.Team player
and self-directed.Sales growth and strategic planning to support
the Company Sales Strategy.Forecasting and budgeting
experience.Proven ability to learn the manufacturing processes of
multiple suppliers.TRAVEL:Some overnight travel requiredEDUCATION
AND EXPERIENCE:Minimum of three years' OEM Account Management
and/or Program Management experience requiredBachelor's Degree
strongly preferredTechnical or automotive background is a strong
plusOTHER DUTIES:Please note this job description is not designed
to cover or contain a comprehensive listing of activities, duties
or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.#LI-EG1 #ZRBenefits We Offer:We offer a
comprehensive benefits package that includes medical, dental, and
vision insurance, Health Savings Account with annual employer
contributions, Flexible Spending Accounts, Company-Paid Short-Term
Disability and Basic Life, Voluntary Life and LTD, Employer 401k
Match, ESOP shares, tuition reimbursement, and paid time off.
Keywords: Challenge Mfg. Company, Detroit , Account Manager, Executive , Detroit, Michigan
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