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Insurance Account Manager

Company: Terrill Mayberry - State Farm Agency
Location: Birmingham
Posted on: January 27, 2023

Job Description:

We're seeking an organized and highly motivated insurance account manager to join our growing team. Responsibilities include managing client communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines, and legal regulations. You will help customers understand their coverage, assist them with any claims as needed, and ensure all relevant data is properly tracked in our secured systems. This is a chance to build on your experience, with plenty of room for growth. If you're looking to take on an important account management role during this period of high-growth as we attain new business, we'll provide the training you need to succeed in this position. Start your application today!


Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process
Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding
Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates
Assist with the renewal process and any policy updates by providing competitive quotes
Stay up to date with industry standards, current rates, coverages, insurance products, insurance policies, and carriers by regularly speaking with our industry partners so you can help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address the latest rules and policy updates


Relevant insurance experience as an insurance agent or other position is helpful but not required, training will be provided if your talents are a good match
Associates or Bachelor's degree required, or commensurate insurance industry experience
Must have very strong follow up, written and verbal communication skills and problem-solving skills
Active insurance license in your state or willing to get licensed in 90 days
Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)

About Company:
At -Terrill Mayberry - State Farm Agency -we strive to create a community that feels like family. Our mission and our top priority is to help people identify their insurance and financial needs, allowing them to -safeguard -and -protect -their loved ones from the unexpected and manage their -financial future. We will preserve a culture of integrity and accountability all while providing a remarkable customer experience.

We are built on community values and are passionate about -building relationships -with our policyholders and our community. Throughout the year you can find our team out in the community at various events like the Birmingham Farmers Market or volunteering with several of the local non-profits in the area. We believe in the importance of -growing our company based on principles, not just profit.

Our agency services the -Metro-Detroit Area -as well as the entire State of Michigan.

Keywords: Terrill Mayberry - State Farm Agency, Detroit , Insurance Account Manager, Executive , Birmingham, Michigan

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