Collections Specialist/ Assistant Property Manager
Company: Odin Properties
Location: Detroit
Posted on: March 19, 2023
|
|
Job Description:
Description: Professionally owned and managed property
management company is seeking a Collections Specialist to join the
Team! The collections specialist is responsible for maintaining all
aspects of property operations, but with a concentration on rent
collections, leasing, marketing, resident relations, and functions
of the community. The collection specialist should have very high
energy and passion to make a difference in the lives of our future
and current residents. Our team members strive to provide the best
customer service experience to all clients and customers.
Requirements:--- Communicate effectively, appropriately, and
courteously with residents, associates, management, and guests to
ensure that all areas of concern are addressed promptly and
professionally.--- Greet visitors and present the features and
benefits of the apartment community in a professional manner, and
properly secure lease agreements.--- Electronically distribute and
follow-up on renewal notices to current residents.--- Follow up
with residents in attempt to determine reason for overdue payment,
reviewing terms of the lease with residents.--- Partner with
Management on escalating collection actions.--- Contact delinquent
account residents by mail/telephone/in person daily.--- Maintain an
accurate and updated inventory of apartments available to rent in
the property management software system.--- Assist with maintenance
service requests with appropriate documentation and follow up daily
to ensure resident satisfaction.--- Maintain marketing initiatives
to connect and engage residents; post announcements, photos,
updates, and event information.--- Maintain in-depth knowledge of
the community to provide a thorough and exceptional experience for
residents or prospectiveresidents.
Required Experience:--- 1+ years' in multi-family residential
property management--- 1+ years of prior billing and collections
experience, preferably in real estate or property management.---
Positive attitude, enthusiasm, and strong customer service
orientation.--- Ability to work in a fast-paced environment
demonstrating strong organizational and follow up skills along with
an ability tomanage multiple priorities.--- Proficiency in Yardi
Voyager and/or Rent Caf-- CRM (or similar) software--- Proficiency
in MS Office (Word, Outlook, Excel)
Benefits package includes:-Medical, Dental & Vision plan options,
and 401(k) program-Paid Time Off-Student loan
contributions-Referral bonuses
PM19
PI207478618
Keywords: Odin Properties, Detroit , Collections Specialist/ Assistant Property Manager, Executive , Detroit, Michigan
Click
here to apply!
|