Operations Management Associate

Company: HonorVet Technologies
Location: Allen Park
Posted on: March 20, 2023

Job Description:

Title: -Operations Management Associate
Location: Allen Park, MI
Duration: 12 Months

Position Description:

• 
  
• Work in a strong and vibrant Engineering support team that provides reliable, efficient, competitive, and adaptive global 24x7 operational support for 30 applications in 6 Continents, 16 Countries and 40,000 customers.
  
• Support Change Control Management, Lifecycle Management, Problem, Management, Rally Project, and Active Workspace. Analyze system performance, root cause, application issues to proven downtime and achieve improved customer satisfaction rates.
  
• Provide new install, Teamcenter 2 tier, 4 tier setup, software upgrades, Jenkins deployment, releases, CAD integration, IT maintenance and pilot tests. Administer, monitor, and manage Teamcenter environments.
  
• Collaborate with other global engineering, manufacturing, IT infrastructure and Operations, Siemens, Teamcenter developers and suppliers.
  
• Flexible and adaptable regarding learning and understanding new technologies.
  
• Contribute and enable automation and innovation to utilize system performances, consolidate the operations and increase team productivity.
  
• Contribute to foster an empowered and diverse learning environment and culture including team cross training, knowledge sharing, document process and procedures for best Teamcenter practice.
  
• Bachelor's Degree in Electrical Engineering or Computer Science 5+ years of experience in FEDE work environment
  
  
  
  Skills Required:
  Teamcenter CATIA NX 3DX SharePoint Smart IT/IT Connect Oracle Database SQL Plus SQL Developer Webex Dynatrace Splunk Java ksh Putty/MT Putty Google Cloud SRE Jenkins
  
  Skills Preferred:
  OS: Windows, Linux Microsoft Office 365 Most used Tools: Word, Excel, PowerPoint, Outlook, OneNote, OneDrive
  
  Experience Required:
  
  
  • 
    
  • Work in a strong and vibrant Engineering support team that provides reliable, efficient, competitive, and adaptive global 24x7 operational support for 30 applications in 6 Continents, 16 Countries and 40,000 customers.
    
  • Support Change Control Management, Lifecycle Management, Problem, Management, Rally Project, and Active Workspace. Analyze system performance, root cause, application issues to proven downtime and achieve improved customer satisfaction rates.
    
  • Provide new install, Teamcenter 2 tier, 4 tier setup, software upgrades, Jenkins deployment, releases, CAD integration, IT maintenance and pilot tests. Administer, monitor, and manage Teamcenter environments.
    
  • Collaborate with other global engineering, manufacturing, IT infrastructure and Operations, Siemens, Teamcenter developers and suppliers.
    
  • Flexible and adaptable regarding learning and understanding new technologies.
    
  • Contribute and enable automation and innovation to utilize system performances, consolidate the operations and increase team productivity.
    
  • Contribute to foster an empowered and diverse learning environment and culture including team cross training, knowledge sharing, document process and procedures for best Teamcenter practice.
    
  • Bachelor's Degree in Electrical Engineering or Computer Science 5+ years of experience in FEDE work environment
    
    
    Experience Preferred:
    
    
    • 
      
    • Good analytical skills with expertise in overall Teamcenter product and other PDM software to solve issues for end user.
      
    • Effectively communicate with the customer on a day-to-day basis through Request Center and Server Desk Tools; Provided off hours and weekend support on weekly basis.
      
    • Deep understanding of ITO and FEDE operations
      
    • Direct hands-on experience with Teamcenter and Catia OR other PDM software with strong admin and user support skillset.
      
    • Willingness to work on weekend work and late shifts.
      
    • Ability to prioritize manage multiple assignments
      
    • Be a global team member Passion on curiosity for new technology and improving the customer experience.
      
      
      Education Required:
      Bachelor Degree

Keywords: HonorVet Technologies, Detroit , Operations Management Associate, Executive , Allen Park, Michigan