Practice Manager
Company: Beaumont Urgent Care
Location: Allen Park
Posted on: May 28, 2023
Job Description:
Beaumont Urgent Care by WellStreet is looking for a dynamic
Practice Manager!
Position Summary:
Responsible for managing the day-to-day operational - activities
required to assure a safe and effective patient care environment in
the assigned center(s). Manages and directs the responsibilities of
assigned administrative and clinical staff to ensure compliance
with WellStreet policies and procedures and regulatory
requirements. Manages annual budget, develops and achieves desired
performance goals, develops and implements center marketing
strategies. Partner and collaborate with assigned Medical Director
for continuous, clinical excellence. Establish and sustain an
environment that supports the WellStreet mission and core
values.
Minimum Qualifications:
- Have at least 3 years of healthcare leadership experience in
with a working knowledge of healthcare business office, insurance
operations, ICD-9 and CPT.
- Experience in urgent care and occupational medicine is
preferred. Required Skills:
- Building and leading high-performance teams
- Critical thinking and business analytics (budget management,
goal setting, creative problem solving)
- Performance management (annual performance, evaluations,
coaching, mentoring, and progressive disciplinary actions)
- Verbal, written and presentation skills across varying
professional levels (patients, physicians, clinical staff, senior
leadership)
- Staff scheduling
- Managing competing priorities
- Building and maintaining cross-functional relationships Duties
and Responsibilities:
- Lead Urgent Care/Occupational Medicine Center's clinical and
administrative teams to deliver consistent patient care excellence,
exceptional customer service and operational effectiveness
- Create and foster a working environment that fosters teammate
engagement and aligns with the WellStreet core values and pursues
the mission
- Exercise fiscal and operational practices to meet or exceed
annual budget and key performance indicators
- Develop and communicate annual center vision and goals
- Partner and collaborate with physician Site Director to ensure
clinical standards, regulatory requirements, and operational
workflows support the WellStreet mission
- Develop and manage monthly work schedules of administrative and
clinical direct reports
- Ensure clinical and administrative teams perform assigned
responsibilities in accordance with WellStreet policies and
regulatory requirements
- Conduct timely annual performance evaluations and professional
development coaching to direct reports
- Hire, manage and retain appropriate clinical and administrative
staffing levels to meet patient care needs
- Conduct progressive disciplinary action in accordance with
WellStreet Human Resources policies and procedures
- Ensure timely billing, AR and other charge capture
reconciliations
- Assure appropriate levels of medical supplies and equipment are
in inventory to meet patient care needs
- Partner and collaborate with the Marketing and Public Relations
department to develop center level marketing strategies
- Perform business development activities to promote center
growth and local community awareness of urgent care services
- Support the WellStreet vision and mission through active
leadership, innovation, collaboration and living the core
value
- Perform additional responsibilities as assigned
Keywords: Beaumont Urgent Care, Detroit , Practice Manager, Executive , Allen Park, Michigan
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