Nurse Manager Patient Services Days FT
Company: DMC Sinai-Grace Hospital
Posted on: November 18, 2023
DMC Sinai-Grace Hospital is DMC's largest hospital, offering a
comprehensive heart center, cancer care, gerontology, emergency
medicine, obstetrics/gynecology and cosmetic services.
Sinai-Grace's joint replacement program features a revolutionary
minimally invasive knee and hip replacement surgery that attracts
patients from all over the country. Sinai-Grace operates more than
21 outpatient care sites and ambulatory surgery centers throughout
Wayne and Oakland Counties and is one of 10 hospitals in the nation
to be awarded a Robert Wood Johnson Foundation grant to help set
the standards of cardiac care for hospitals and physicians
throughout the nation.
Reporting to Nursing leadership for the hospital site, as assigned,
and with/through subordinate personnel, assumes management
responsibility for a single major (or multiple smaller) function,
service or process that provides business support to Nursing
The position may also be used for managers responsible 24/7 for
multiple (2 or more) similar/smaller Nursing units in the
department of Nursing who may report to a Director, Administrative
Director or Executive Director at the site.
The position is medium in scope or impact with less than 50 FTE
direct/indirect-reports on multiple Nursing units; or with
responsibility for a single major Nursing operational support
function; or with multiple Nursing operational support
responsibilities that diversify the role and expand the impact on
the organization at the site level. Direct-reports may include
Clinical Managers and/or high-level professional/administrative
exempt and Nursing supervisory personnel.
The Manager Patient Services positions with patient care
accountability, plan, implement and evaluate processes related to
performance improvement, staffing effectiveness, fiscal management,
staff competence and customer service outcomes within designated
units/services and in collaboration with senior leadership and
Ensure that regulatory requirements/standards are communicated,
implemented and monitored. Collaborate with other members of the
healthcare team to plan, implement & evaluate activities related to
department, hospital and DMC objectives. Model customer service
The Manager Patient Services positions with responsibility for
providing business support to Nursing operations, identify the need
for departmental policy development and/or revision and define
policy in collaboration with higher-level management input and
Oversee the development and/or revision of departmental
procedures/protocols; secure approvals, as necessary.
Develop, monitor and revise processes. May provide input into the
development and revision of departmental organizational design
and/or monitor the quality and quantity of overall workflow.
Initiate or recommend personnel actions such as hires, fires and
disciplines for area(s) assigned.
Complete performance appraisals. Develop and assess performance of
daily, monthly and/or yearly goals and measures for assigned
area(s). As requested, assist in long-range goal development for
the department and assessment of goal attainment.
Assist in developing and monitoring budget for designated single or
multiple, closely-related fields, areas or processes. Model
customer service excellence.
COMPLIANCE STATEMENT Supports the standards set forth in the DMC's
Code of Conduct by creating an atmosphere of commitment to legal
and ethical standards, and as directed, implementing external and
internal audit recommendations. Monitors activities to ensure
compliance with applicable laws, regulations JCAHO requirements,
and DMC policies and procedures.
1. Bachelors in Nursing (BSN) required. Master's degree preferred.
If Masters prepared, either bachelors or masters must be in
2. Licensed to practice as a Registered Nurse (RN) in the state of
3. Three years of progressive Nursing experience.
Job: Managers and Directors
Primary Location: Detroit, Michigan
Facility: DMC Sinai-Grace Hospital
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an
applicant's or employee's race, color, religion, sex (including
pregnancy), national origin, age, disability, genetic information,
sexual orientation, gender identity or expression, veteran status
or any other legally protected status. Tenet will make reasonable
accommodations for qualified individuals with disabilities unless
doing so would result in an undue hardship.
Keywords: DMC Sinai-Grace Hospital, Detroit , Nurse Manager Patient Services Days FT, Executive , Detroit, Michigan
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