Ambulatory Services Manager FT Days
Company: DMC Harper University/Hutzel Women's Hospital
Posted on: February 9, 2024
DMC Huron Valley-Sinai Hospital in Oakland County is committed
to outstanding customer service and medical care. This hospital
features the Harris Birthing Center with all private birthing
suites, the Charach Cancer Treatment Center (affiliated with the
Barbara Ann Karmanos Cancer Center), cardiac services, and
comprehensive inpatient and outpatient diagnostic care. For
emergency services, obstetrics and ambulatory surgery, Huron
Valley-Sinai consistently ranks among the top hospitals in the
Under limited direction and with/through subordinate personnel,
assumes management responsibility for a designated group of
clinics/clinical services. Responsible for patient care
accountability, plans, implements and evaluates processes related
to performance improvement, staffing effectiveness, fiscal
management, staff competence and customer service outcomes within
designated clinics/clinical services and in collaboration with
senior leadership and subordinate staff. Ensures that regulatory
requirements/standards are communicated, implemented and monitored.
Collaborates with other members of the healthcare team to plan,
implement and evaluate activities related to department/service,
hospital and DMC objectives. Provides support to clinical and
business operations, identifies the need for policy development
and/or revision and defines policy in collaboration with
higher-level management input and department/service goals and
objectives. Oversees the development and/or revision of
department/service procedures/protocols; secure approvals as
necessary. Collaborates with other managers/directors of ambulatory
services to achieve consistencies within ambulatory clinical
operations. Creates a culture of service and continuous
improvement. Develops, monitors and revises processes. Creates a
culture of shared decision-making. Provides input into the
development and revision of organizational design and/or monitors
the quality and quantity of overall workflow. Initiates or
recommends personnel actions such as hires, fires and disciplines
for all area(s) assigned. Completes performance appraisals.
Develops and assesses performance of daily, monthly and/or yearly
goals and measures for assigned area(s). As requested, assists in
developing and monitoring budget for designated area(s).
Monitors activities for and ensures compliance with laws,
government regulations, Joint Commission requirements and DMC
policies. As directed, implements external and internal audit
recommendations. Ensures hospital departments achieve objectives
for diversity of their suppliers.
Bachelor's degree in Nursing, or the equivalent combination of
education and/or experience. Master's degree in Nursing or
Healthcare Administration preferred.
Licensed to practice as a Registered Nurse in the state of
Three years of progressive Nursing experience, preferably in an
ambulatory or pediatric setting.
Analytical ability to make recommendations concerning the
development of departmental policies, goals, budgets and staffing
needs, to create solutions to difficult administrative, technical
or human situations, to anticipate and resolve a broad range of
issues and concerns on multiple, sometimes unrelated, topics, to
determine the need for process development and refinement, to
independently evaluate situations and outline ramifications of
multiple solutions or options, to recommend goals for a
function/area and understand when intervention in current work
processes must occur to ensure successful delivery of service.
Communication and interpersonal skills for contacts with internal
and external customers/stakeholders to obtain and interpret a
variety of information based on knowledge of departmental
practices, DMC policies and programs and specific technical and
regulatory knowledge. Discretion must be exercised in deciding what
and how to communicate; conflict resolution skills must be
exercised where policy issues are concerned both within the
functional area and interdepartmentally. Diplomacy, tack and
listening skills are required. Ability to read, interpret and write
Project management skills including the ability to define program,
project, or process objectives, identify stakeholders and their
interests, plan steps, coordinate and allocate human, technological
and fiscal resources to accomplish goals and objectives in a
resourceful yet timely manner.
Leadership skills including demonstrated willingness to pursue
leadership roles with increasing levels of accountability comfort
with decision-making responsibilities, coaching, teaching and
counseling skills, and the ability to inspire and build confidence
in others and to forge alliances and garner support.
DMC Harper University/Hutzel Women's Hospital
2406000105Employment practices will not be influenced or affected
by an applicant's or employee's race, color, religion, sex
(including pregnancy), national origin, age, disability, genetic
information, sexual orientation, gender identity or expression,
veteran status or any other legally protected status. Tenet will
make reasonable accommodations for qualified individuals with
disabilities unless doing so would result in an undue hardship.
Keywords: DMC Harper University/Hutzel Women's Hospital, Detroit , Ambulatory Services Manager FT Days, Executive , Detroit, Michigan
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