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Sales Manager - (Hotels, Tourism, CVB, Corporate Market)

Company: Visit Detroit
Location: Detroit
Posted on: February 12, 2024

Job Description:

Position PurposeResponsible for promoting metro Detroit as a destination for meetings, events, and other activities representing groups from 10-199 rooms on peak primarily within the corporate group market segment, by soliciting sales accounts. This position serves as the sales development for all convention meetings and events within an assigned market segments. It requires one on one selling on sales trips, trade shows, bid presentation, sites and FAMS. This position is accountable for the achievement of all critical success measures as defined by Visit Detroit's company mission and specific sales goals.BenefitsVisit Detroit offers a selection of benefits designed with our employees' health and well-being in mind. We review our benefit programs each year to ensure we consider the best combination on benefit coverage, network access and affordability for employees. In addition to health and welfare benefits, we have 11 paid company holidays per year, plus 1 floating holiday and opportunities to earn additional time off by referring new employees. Paid Time Off allotment for new hires (sick, personal and vacation combined) is 17 days per year. This is prorated based on full months projected to work in the calendar year. We also provide up to 4 percent 401 (k) matching contributions after a minimum 6-month waiting period, 100% vesting upon entry. We also pay for parking in a covered parking structure across the street.Preferred Qualifications:

  • Bachelor's degree in hotel, restaurant hospitality or marketing management.
  • Six to ten years hotel (200 rooms or more), industry, and/or convention bureau sales experience.
  • Certified Meeting Planner/Professional (CMP) designation.Minimum Qualifications:
    • Bachelor's degree in Business, Marketing, Management, or equivalent experience.
    • Working knowledge of local and national corporate planners.
    • 2-4 years of convention bureau, hotel and/or industry sales experience.
    • Sales experience working with third parties (Conference Direct, Helms Briscoe & Experient/Martitz, etc.).
    • Frequent overnight travel may be required for presentations, FAMS, sites, and attendance at trade shows.
    • Highly motivated, independent team player able to work in hybrid work environment. Major Job Dimensions:
      • Accomplish sales goals that will lead to the success of the overall sales and marketing efforts. Develops bid presentations and manages site visits to ensure the highest level of exposure for metro Detroit.
      • Effectively develops new corporate business for the entire metro Detroit area.
      • Manages assigned market segments with emphasis on corporate and an aggressive sales solicitation program keeping the area sales database updated on a regular basis while generating new leads and group business for metro Detroit.
      • Ensures marketing support and involvement in Visit Detroit trade show initiatives while adhering to proper reporting procedures for pre and post sales trips, FAMS, conventions, trade shows and special events.
      • Serves as an integral member of the meetings and convention sales department, attending scheduled meetings and playing an active role in the annual marketing plan by contributing marketing ideas, assist in the implementation of sales initiative to fulfill Visit Detroit's strategic mission to develop a competitive group infrastructure.
      • Develop effective relationship with local contacts, Visit Detroit member/partners and stakeholders to maximize relationships resulting in a successful sales effort while maintaining a high level of internal and external customer satisfaction.
      • Effectively and efficiently manage the specific budget areas that are assigned to produce the highest level of return with every dollar spent by the company and its stakeholders.
      • Fully proficient in CRM, the sales manager is required to adhere to all tracking and input requirements, including tracking all sales calls, prospecting calls, site visits, sales trips, and other activities.
      • Effectively meet goals while working from a home office and adhering to the Visit Detroit telecommuting policy and hybrid work policy. Additional Responsibilities:
        • Represent Visit Detroit at trade shows and other industry events.
        • Be active in industry associations.
        • Maintain a working knowledge of all member facilities, attractions, and services available to customers planning meetings in the metro Detroit area.
        • Participate in special events hosted by Visit Detroit as it pertains to sales accounts and market segments.
        • Coordinate with the Customer/Partner Services department to effectively serve groups booked by Visit Detroit.
        • Complete and submit, on a timely basis, appropriate reports assigned by the Vice President, Group/Convention Sales.
        • Work cooperatively with other Visit Detroit personnel and departments.
        • Work within an established budget for specific trade shows or events. Knowledge, Skills, Abilities and Other Characteristics:
          • Intensity, integrity, enthusiasm, and tenacity.
          • Ability to adapt, approach and demeanor in real time to match the shifting demands of different situations.
          • Excellent verbal, written and communication skills.
          • Excellent presentation skills and ability to speak in front of groups of all sizes.
          • Honest and conscientious of others.
          • Ability to travel, work early mornings, evenings and weekends occasionally.
          • Ability to assess quality business.
          • Committed to selling the entire metro Detroit area as a viable destination.
          • Strong people skills with ability to facilitate and bring parties together.
          • Strong team and service orientation.
          • Good product and key competition knowledge.
          • Ability to make sales trips, attend tradeshows, and conduct site inspections.
          • Creative in developing sales opportunities.
          • Excellent time management skills.
          • Proficient with Microsoft Office Suite or related software.
          • Valid, unrestricted driver's license. CORPORATE SALES MANAGER - DETAILED JOB PROFILE ATTACHEDKey Words:Hotel SalesCorporate MarketCVB SalesSales ManagerCorporate GroupGroup & Convention Sales MeetingsCorporate group market segmentConvention MeetingsEventsSales tripsTrade showsBid presentationSite visits FAMSFamiliarization Tour Sales goals Bid presentations Leads Group business ConventionsSpecial events.Manage budget CRMSales CallsProspecting callsSales tripsSite inspections.Hospitality Certified Meeting Planner/Professional CMPCvent PI277a39f78e7f-31181-32311526

Keywords: Visit Detroit, Detroit , Sales Manager - (Hotels, Tourism, CVB, Corporate Market), Executive , Detroit, Michigan

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