Project Manager-Wixom

Company: Wolverine Power Systems
Location: Wixom
Posted on: March 13, 2025

Job Description:

Description:Responsible for after-sales project management of industrial and commercial generator and special power equipment. Serve as the primary point of contact for the customer through the ordering, delivery, installation, and startup process.Requirements:Essential Duties

• Review order packages. Clarify questions related to scope, bill of material, contacts, roles and responsibilities, and project schedule with Sales Engineer and/or Sales Support.
• Serve as the customers primary point of contact through the ordering, delivery, installation, and start up process.
• Communicate with other departments regarding timelines, delivery, and service to ensure execution of project schedule and customer satisfaction. Surface concerns, problems, delays, etc. to the Sales Engineer.
• Proactively keep customer informed of the progress and status against key operational components. Respond to any customer questions in a timely manner.
• Participate in project meetings. Be prepared to share updates and respond to questions.
• Order ancillary parts outlined in order package.
• Confirm customer provided payment before install is scheduled.
• Develop and maintain a spreadsheet of all incoming units and parts to manage on-time delivery, service, and installation.
• Complete project close-out documents and distribute customer satisfaction schedule.
• A commitment to the Company's core values of honesty, integrity, hard work, and a positive attitude.
• This position reports to a specified Wolverine location and travels to customer locations within assigned geographic area.
• Ability to meet physical demands and perform the essential job functions within the work environment identified in this job description.
• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.Supervisory Responsibilities
  • NoneEducation & Experience Requirements
    • Must have a high school diploma or equivalent, college preferred
    • 2+ years of experience in repair, installation, maintenance and troubleshooting of generators, engines, or related equipment; experience with Generac, Cummins, Onan, Kohler, and/or Cat preferredSkills & Knowledge Required
      • Must have strong attention to detail
      • Ability to multi-task and be organized in a fast-paced environment
      • Strong commitment to customer service
      • Ability to influence and collaborate with others
      • Excellent verbal and written communication skills
      • Proficiency with Microsoft Word, Excel, and Outlook
      • Maintain a valid Driver's LicensePhysical Demands & Work EnvironmentThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Physical Demands:
        • While performing the duties of this job, the employee must be able to remain in a stationary position extended periods of time and be able to move about inside the office to access file cabinets, office machinery, etc.
        • Operate a computer and other office productivity machinery, such as a calculator, copy machine and computer printer and must have the ability to use hands to handle, control or feel objects or controls and reach with hands and arms.
        • Constantly communicate and exchange information with team members and must be able to effectively communicate correct information with vendors.
        • Read/comprehend, write, communicate orally, reasoning and analytical abilities, and mental flexibility.
        • Occasionally will move objects up to 10 pounds which includes bend, squat, kneel, crouch, and reach above shoulder to access materials and/or for document archiving.
        • Climb flight of stairs daily for positions located in Zeeland office.
        • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish accounting and administrative data.
        • Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication and to make discriminations in sound.Work Environment:
          • While performing the duties of this job, the employee is regularly working in a typical interior/office work environment.
          • Position may involve extended work hours.
          • The noise level in the work environment is usually moderate.Travel:
            • This position requires travel 5% of the time.
              
              
              
              
              
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Keywords: Wolverine Power Systems, Detroit , Project Manager-Wixom, Executive , Wixom, Michigan