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Healthcare System Support Analyst

Company: Strategic Staffing Solutions
Location: Detroit
Posted on: November 23, 2021

Job Description:

Strategic Staffing Solutions is looking for a Healthcare System Support Analyst in Detroit, MI.Responsibilities:Primary responsibility includes working closely with external customers submitting 834 membership files. Knowledge of the 834 HIPAA compliant file layout and the related updates made to membership systems. Apply, analyze, and manage 834 and membership business rules. Manage phone inquiries from external customers related to 834 customer inquiries. Analyze, process and/or expedite operational membership transactions; this may include timely resolution of problems. Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process. Provide leadership team with status of projects; issues, communicate and recommend policy decisions to achieve project objectives. Assist personnel (both internal and external) by answering questions, supplying information and training. Develop and maintain an effective working relationship with customers or partners.Requirements:

  • Bachelor's Degree in related field preferred.
  • Two (2) to five (5) years' experience in related field is required.
  • Demonstrated knowledge in Membership & Billing.
  • Outstanding analytical skills, customer service experience, interfaces with internal and external customers, user acceptance testing and condition testing/planning ability, outstanding verbal, and written skills. - High Proficiency with Microsoft Suite primarily Outlook/Excel/Access and Teams.Preferred:
    • At least two (2) year
    • Facets membership related experience.

Keywords: Strategic Staffing Solutions, Detroit , Healthcare System Support Analyst, Healthcare , Detroit, Michigan

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