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Pharmacy Call Center Technician

Company: Strategic Staffing Solutions
Location: Detroit
Posted on: May 28, 2023

Job Description:


Strategic Staffing Solutions is currently looking for a Pharmacy Call Center Technician for a contract opportunity with one of our largest clients located in Detroit, MI!

Title: Pharmacy Call Center Technician

Location: Detroit, MI (Remote)

Role Type: W2 Contract Engagement

Engagement Description

This position requires the ability to multitask within a high-volume concierge contact center setting.

Top 3 Required Skills/Experience

  • Ability to process Coverage Determination Requests within CMS Timeframes
  • Ability to communicate all pharmacy benefits both verbally and written
  • Ability to have strong attention to detail while multitasking within a high demand environment
    Required Skills/Experience
    • Minimum 2 years of experience in Pharmacy Retail, PBM, Hospital, Managed Care
    • Experience with Microsoft Programs (Outlook, Excel, Word, Access)
    • Knowledge of prescription drug names, therapeutic classes and claims processing
    • Knowledge of Privacy Regulations
    • Pharmacy Technician Certification (PTCB) preferred
      Preferred Skills/Experience
      • Medicare Part D Experience
      • Contact Center Experience
      • Knowledge of CMS/NCQA regulations
      • Knowledge of pharmacy claims processing
        • High School Diploma
        • 2 years of college preferred
          The S3 Difference

          The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities. The four pillars of our company are to:
          • Set the bar high for what a company should do
          • Create jobs
          • Offer people an opportunity to succeed and change their station in life
          • Improve the communities where we live and work through volunteering and charitable giving
            As an S3 employee, you're eligible for a full benefits package that may include:
            • Medical Insurance
            • Dental Insurance
            • Vision Insurance
            • 401(k) Plan
            • Vacation Package
            • Life & Disability Insurance Plans
            • Flexible Spending Accounts
            • Tuition Reimbursement
              Job ID: JOB-221656
              Publish Date: 16 Mar 2023

Keywords: Strategic Staffing Solutions, Detroit , Pharmacy Call Center Technician, Healthcare , Detroit, Michigan

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