MA / Medical Assistant - Bedford Medical Arts - Full Time
Posted on: September 20, 2023
POSITION SUMMARY Functioning as a team member within a patient
centric care delivery model for high quality and service within the
practice setting. Able to proficiently and effectively navigate
through multiple information technology platforms and applications.
Renders direct patient care services under supervision
demonstrating ProMedicas values to the patient. ACCOUNTABILITIES 1.
Reports for scheduled shifts on time and in a professional manner
with regard to behavior, telephone courtesy, dress, identification,
and communication with patients colleagues, and outside agencies.
2. Works closely with the provider and leadership to continually
improve the patient experience though daily patient care, clerical
support, ongoing projects and assumes additional duties as needed
in a self-directed manner. 3. Prepares the patient for the visit by
taking vital signs, documenting and order entry within the EPIC
system, arranging and coordinating support and ancillary services
for patient care, preparing patient rooms for visits, stocking exam
rooms, preparing schedules, and providing general support to the
providers and patients. Performs specific specialized tests (i.e.
pulmonary function tests, phlebotomy procedures) as needed. 4.
Provides for a safe patient experience through adherence to
clinical protocols, regulatory requirements, manufacturer standards
and reports any potential equipment malfunctions or safety
violations. 5. May support a variety of clerical office functions
including calls, documentation, scanning, etc. 6. Within scope of
Medical Assistant, demonstrates clinical knowledge and focuses on
customer service to answer and triage patient telephone calls.
Records complete and accurate messages and obtains necessary
instructions from providers and nurses, etc. when appropriate. 7.
Supports internal and external customers, to maintain a superior
customer experience across the continuum of care through teamwork.
Communicates professionally with patients, providers, and
co-workers at all times. Actively participates and is engaged in
staff meetings. 8. Collaborates with leadership and other staff to
recommend changes to improve the safety, quality, and efficiency of
patient care. 9. Performs other duties as assigned that support
ProMedicas core values. REQUIRED QUALIFICATIONS Education: Must be
a high school graduate or its equivalent. Skills: Able to promote a
strong commitment towards achieving outstanding internal and
external customer satisfaction and superior patient experience.
Able to work independently, prioritize, problem solve and work
cooperatively with faculty and staff. Certification: BLS (CPR),
must present a current BLS course card from the AHA at time of
employment or obtain certification within 90 days of hire PREFERRED
QUALIFICATIONS Education: Completion of a recognized MA program at
an accredited college or university. Years of Experience: 1+ years
experience in direct patient care preferred. Certification:
Applicable medical certification preferred (MA, EMT, STNA, etc)
ProMedica is a mission-based, not-for-profit integrated healthcare
organizational headquartered in Toledo, Ohio. For more information,
please visit Qualified applicants will receive consideration for
employmentwithout regard to race, color, national origin, ancestry,
religion,sex/gender (including pregnancy),sexual orientation,
gender identity or gender expression, age, physical or mental
disability, military or protected veteran status, citizenship,
familial or marital status, genetics, or any other legally
protected category. In compliance with the Americans with
Disabilities Act Amendment Act (ADAAA), if you have a disability
and would like to request an accommodation in order to apply for a
job with ProMedica, please firstname.lastname@example.org Equal
Opportunity Employer/Drug-Free Workplace by Jobble
Keywords: Promedica, Detroit , MA / Medical Assistant - Bedford Medical Arts - Full Time, Healthcare , Milan, Michigan
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