Dental Practice Administrator
Company: Plymouth Endodontics
Posted on: February 7, 2024
Are you the one? Come join and succeed with us!
Plymouth Endodontics is committed to providing the highest quality
endodontic care and personalized service in a warm and
compassionate atmosphere. We take great pride in offering
exceptional services to our patients. We offer an excellent benefit
package and a warm and welcoming workplace for our employees!
The Practice Administrator serves as the business partner to the
Endodontist(s) and is responsible for overseeing operations within
a dental practice setting. This includes staff management,
OSHA/HIPAA compliance, superior patient care and practice business
management. This is a management role that requires leadership
experience, a strong business acumen as well as effective
communication, organizational and accounting skills.
Duties and Responsibilities
Oversee day-to-day operations, ensuring the practice runs
efficiently and adheres to industry standards and regulations.
Lead, mentor, and support a team of dental professionals, fostering
a culture of collaboration, continuous learning, and exceptional
patient care and experience.
Manage office supplies, budgets, invoices and IT equipment.
Manage the financial aspects of the practice, including billing,
budgeting, and forecasting, to ensure profitability and
sustainability. Adept at utilizing metrics to guide business
decisions and optimize practice operations.
Effectively manages accounts receivable to ensure monthly goals are
met, keeping AR > 90 days at 10% or less.
Ensure a high standard of patient care by liaising with the team,
addressing patient concerns, and implementing feedback-driven
Oversee hiring processes, ensure continuous professional
development for the team, and foster a culture of excellence and
Keep abreast of the latest technology, trends, and best practices
in dental health management to drive innovation and excellence in
Closely monitor the practice schedule to ensure optimal
Manage referral marketing and internal marketing initiatives. Build
and maintain strong relationships with referring providers,
identify areas of opportunity and partner with support coordinator
to ensure needs are met. The expectation is that 4 days per month
are dedicated to marketing efforts.
Oversee processing of insurance claims and eligibility
verification, including audits to ensure accuracy.
Posting of insurance payments, including processing appropriate
adjustments and refunds.
Assure EOD reports are complete with accuracy and are balanced.
Ensure compliance with company policies and procedures
The PA role is an exempt position. The work schedule is determined
by the office hours of operations and may fluctuate. This position
is a 40-hour work week.
Manage practice team in partnership with owner doctors.
Provide continuous performance management and oversee the annual
performance review process.
Prepare staff schedule to align with doctor's schedule and business
Review and approval of employees paid time off and payroll.
Handle employee relations issues.
Required Skills / Abilities
Proficient in the use of Microsoft Office products
Working knowledge with dental procedures, terminology, and dental
Excellent customer service skills
Strong leadership skills with a high level of professionalism
Good written and oral communication skills
Self-motived with strong time management and multi-tasking
Education and Experience
Bachelor's degree in business administration or related field is
Minimum of three (3) to five (5) years of dental office management
experience; and/or equivalent education and/or experience is
Prolonged periods of sitting at a desk and working on a
Must be able to lift-up to 15 pounds at times
Visual acuity to read records and documents
We value our employees! We offer fantastic benefits, such as:
Flexible spending account
Health savings account
401(k) w/ matching
Paid time off
Keywords: Plymouth Endodontics, Detroit , Dental Practice Administrator, Healthcare , Plymouth, Michigan
Didn't find what you're looking for? Search again!