Admin Supervisor Patient Services Full Time Nights
Company: DMC Rehabilitation Institute of Michigan
Location: Detroit
Posted on: January 7, 2026
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Job Description:
DMC Rehabilitation Institute of Michigan is one of the nation's
largest hospitals specializing in rehabilitation medicine and
research. RIM is known for its clinical expertise in spinal cord
injury, brain injury, stroke, amputee, orthopedics and catastrophic
injury care. The Institute houses the Center for Spinal Cord Injury
Recovery and the Southeastern Michigan Traumatic Brain Injury
System (SEMTBIS), one of only 16 federally designated model systems
of care for brain injury care and research. RIM also operates 31
outpatient sites throughout southeast Michigan specializing in
sports medicine and orthopedics. Summary Description The supervisor
serves as a liaison on a designated shift. Functions as a resource
person for management and staff. Provides on-site problem solving
for management and administrative staff. Facilitates and validates
decision-making regarding nursing practice. Assists in the
development of policies and procedures. Participates in the
education and development of patient care staff. Demonstrates an
understanding of and commitment to the philosophy and objective of
continuous improvement, team work, the mission, vision and values
of the DMC and adheres to the DMC Customer Service Standards.
Monitors activities for and ensures compliance with laws,
government regulations, JCAHO requirements and DMC policies. As
directed, implements external and internal audit recommendations.
Ensures hospital departments achieve objectives for diversity of
their suppliers. 1. On off shifts, weekends and holidays, acts as
administrative liaison between administration, patient care staff
and other departments. Makes decisions about staff placement and
patient placement as needed. Facilitates and participates in
interdepartmental problem solving on off shifts and weekends.
Maintains high visibility and is readily accessible to staff.
Promotes shared decision-making when interacting with staff and
assigns pool and agency staff.* 2. Collaborates with other health
care disciplines to provide optimal patient care. Facilitates the
delivery of patient services on all shifts and weekends. Required
to be available for call; may be required to work at various
facilities.* 3. Uses six leadership actions; adheres to the DMC's
Customer Service Standards.* 4. Interprets/facilitates
implementation of hospital and nursing policy/procedure.* 5.
Actively participates in the development of staff. Collaborates
with nursing education and research, clinical nurse specialists,
unit management teams and other resources to provide educational
programs for staff on all shifts and weekends.* 6. Conducts rounds
on patient care areas; evaluates progress toward patient outcomes
and intervenes appropriately.* 7. In collaboration with unit
management or charge nurses, adjusts staffing as necessary, taking
into consideration patient population and skill mix.* 8. Monitors
staff interactions with patients, families and the public.* 9.
Functions as a resource person for patient care.* 10. Responds to
emergencies; collaborates with unit staff to ensure adequate
staffing during emergencies. Facilitates transfer of patients to
appropriate area (e.g., ICU).* 11. Assists with the orientation,
training of staff and provides input for the evaluation of staff.
Acts as a mentor to new staff (i.e., emergencies, general
practice).* 12. Collaborates with management and staff to meet unit
goals.* 13. Initiates disciplinary action when indicated;
communicates relevant information to manager.* 14. Serves on
committees and participates in organizational activities as
appropriate.* 15. Participates in performance improvement
activities including data collection.* 16. Shares joint
accountability with institution for maintaining competency.*
COMPLIANCE STATEMENT Monitors activities for and ensures compliance
with laws, government regulations, JCAHO requirements and DMC
policies. As directed, implements external and internal audit
recommendations. Ensures hospital departments achieve objectives
for diversity of their suppliers. * The essential functions of this
job include but are not limited to those marked with an asterisk.
Minimum Qualifications 1. Bachelor of Science degree in Nursing or
enrollment/documented intent to complete BSN within two years; or,
eight or more years of current equivalent clinical experience. 2.
More than two years of progressively more responsible nursing
experience. Management experience, preferred. 3. Licensed to
practice as a Registered Nurse (RN) in the state of Michigan.
Skills Required 1. Analytical ability and clinical knowledge
necessary to make recommendations concerning the development of
departmental policies, goals, budgets and staffing needs. 2.
Ability to change job-related work practices/priorities/procedures
and reschedule activities in response to changing work conditions.
3. Ability to work productively and effectively in a complex
environment, handle multiple/changing priorities and deal with
stress associated with a patient care environment (e.g., medical
emergencies, staffing fluctuations, time commitments, varying
patient emotions, attitudes, conditions, etc.) 4. Ability to adapt
to technologies used in the work environment. 5. Interpersonal
skills necessary to establish/maintain effective communication
provide leadership for departmental personnel and develop/maintain
productive working relationships with other departments, medical
staff and the community. 6. Leadership and educational skills to
assist in meeting the needs of staff in accordance with
departmental goals/objectives. 7. Demonstrate willingness to make
meaningful contribution to the work environment as evidenced
through behavior and attitude. 8. Specialized clinical knowledge
and analytical ability to accurately facilitate patient care. Job:
Nursing Primary Location: Detroit, Michigan Facility: DMC
Rehabilitation Institute of Michigan Job Type: Full Time Shift
Type: Night
Keywords: DMC Rehabilitation Institute of Michigan, Detroit , Admin Supervisor Patient Services Full Time Nights, Healthcare , Detroit, Michigan
