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Reservation Specialist

Company: The Grand Resort and Spa
Location: Warren
Posted on: November 22, 2021

Job Description:

The Grand Resort is looking for motivated and enthusiastic team members to ensure all incoming hotel guests have an exceptional experience while at Avalon's properties.KEY RESPONSIBILITIES*Answering all incoming phone calls*Creating all incoming guests overnight accommodations-This could include all dining, salon, tennis, golf, and event reservations*Upselling packages and amenities*Inputting upcoming group rooming lists*Responding to email and phone requestsJOB REQUIREMENTS*Strong customer service background is preferred*Organizational Skills*Exceptional computer skills: Microsoft software, Property Management System, Email PlatformsFlexible HoursThe Grand Resort is an Equal Opportunity Employer.Job Types: Full-time, Part-timePay: From $13.00 per hourSchedule:8 hour shiftDay shiftHolidaysMonday to FridayNight shiftWeekend availabilityAbility to commute/relocate:Warren, OH 44484: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Work Location:One locationWork Remotely:NoWork Location: One location

Keywords: The Grand Resort and Spa, Detroit , Reservation Specialist, Hospitality & Tourism , Warren, Michigan

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