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Customer Service Representative

Company: Preferred Brands
Location: Detroit
Posted on: May 16, 2022

Job Description:

Job DescriptionFrog Holler Produce is a premier distributor of fresh fruits and vegetables to Ann Arbor and Metro Detroit's top restaurants. Frog Holler prides itself as a growing company with a strong culture based on our industry-leading quality and customer service. As our customers expect the very best from Frog Holler every day, we expect the very best from our Employees. JOB SUMMARY: The Customer Service Representative will play a vital role in our ability to provide our customers with an exceptional customer experience while balancing efficient and smooth internal operations. If you enjoy being the point person responsible for facilitating workflow, communicating with internal and external contacts, resolving issues effectively and efficiently, can handle multi-tasking, and have a get-it-done attitude, then this may be the opportunity you are looking for.JOB DUTIES & RESPONSIBILITIES

  • Build relationships with customers through regular interactions via phone and email
  • Communicate in a clear, concise, and timely manner to customers via phone & email regarding general order information, delivery issues, product information, and credits.
  • Enter customer orders, provide timely answers to customer inquiries.
  • Monitor and update the company website to communicate pertinent information and weekly news
  • General data entry related to basic accounting functions and operating reports.
  • Proven ability to work within and across departments to effectively solve problems with little or no supervisionWHAT WE OFFER:
    • Medical, dental, vision, life, disability and additional benefits
    • 401K with Company match
    • Starting wage of $15 per hourQUALIFICATIONS:
      • A strong work ethic, outstanding reliability, and a great attitude
      • Must have the ability to multi-task and to work well within a team environment
      • Interest and knowledge of food and produce is a plus
      • Detail-oriented, organized and takes pride in a job well done
      • High proficiency in Microsoft Office: Word, Excel
      • Monday-Saturday availability

Keywords: Preferred Brands, Detroit , Customer Service Representative, Hospitality & Tourism , Detroit, Michigan

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