Catering Supervisor, Little Caesars Arena

Company: Delaware North
Location: Detroit
Posted on: August 6, 2022

Job Description:

The Opportunity Delaware North Sportservice is searching for a Catering Supervisor to join our team at Little Caesars Arena in Detroit, Michigan. As Catering Supervisor, you will work under the direction of the department manager to ensure effective operations of all event spaces, including training and supervision of catering team members.Responsibilities

• Train and supervise catering associates and observe job performance.
• Ensure catering associates properly prepare catered events for guests; conduct walk-throughs to check for any issues.
• Ensure all food presentations and displays meet company standards.
• Ensure responsible alcohol service and reports any violations.
• Answer guest questions regarding food preparation or ingredients, service, or billing.
• Resolve guest complaints, with the assistance of the department manager.
• Ensure that all workstations, pantries, and storerooms remain clean and sufficiently stocked; ensures replacement stock is ordered.
• Ensure all sanitation practices are used and Department of Health guidelines are followed.
• Performs other duties as assigned.Qualifications
  • Minimum of 6 months to 1 year of service experience in a hotel, full-service restaurant, catering facility, or club environment required.
  • Excellent guest service skills.
  • Detail-oriented with strong organizational skills.
  • Ability to work accurately, efficiently, and courteously in a high-pressure environment.
  • Good leadership and training skills; ability to teach others as well as delegate tasks.
  • Good communication skills; ability to effectively communicate with guests, and retain and communicate menu information and service preferences.
  • Able to follow job procedures and manager instructions.
  • Basic math skills; ability to accurately account for cash and inventory.Physical Requirements
    • Ability to lift up to 40 pounds for set-up, service, and clean up.
    • Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand.
    • Variable temperatures requiredWho We Are Delaware North has been the food, beverage and retail provider at Little Caesars Arena since it opened in 2017. The 20,000-seat venue is home of the NHL's Detroit Red Wings and NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes and suites.At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Detroit , Catering Supervisor, Little Caesars Arena, Hospitality & Tourism , Detroit, Michigan