Catering Supervisor, Little Caesars Arena
Company: Delaware North
Location: Detroit
Posted on: August 6, 2022
Job Description:
The Opportunity Delaware North Sportservice is searching for a
Catering Supervisor to join our team at Little Caesars Arena in
Detroit, Michigan. As Catering Supervisor, you will work under the
direction of the department manager to ensure effective operations
of all event spaces, including training and supervision of catering
team members.Responsibilities
- Train and supervise catering associates and observe job
performance.
- Ensure catering associates properly prepare catered events for
guests; conduct walk-throughs to check for any issues.
- Ensure all food presentations and displays meet company
standards.
- Ensure responsible alcohol service and reports any
violations.
- Answer guest questions regarding food preparation or
ingredients, service, or billing.
- Resolve guest complaints, with the assistance of the department
manager.
- Ensure that all workstations, pantries, and storerooms remain
clean and sufficiently stocked; ensures replacement stock is
ordered.
- Ensure all sanitation practices are used and Department of
Health guidelines are followed.
- Performs other duties as assigned.Qualifications
- Minimum of 6 months to 1 year of service experience in a hotel,
full-service restaurant, catering facility, or club environment
required.
- Excellent guest service skills.
- Detail-oriented with strong organizational skills.
- Ability to work accurately, efficiently, and courteously in a
high-pressure environment.
- Good leadership and training skills; ability to teach others as
well as delegate tasks.
- Good communication skills; ability to effectively communicate
with guests, and retain and communicate menu information and
service preferences.
- Able to follow job procedures and manager instructions.
- Basic math skills; ability to accurately account for cash and
inventory.Physical Requirements
- Ability to lift up to 40 pounds for set-up, service, and clean
up.
- Ability to stand and walk for the entire length of shift,
including walking up and down stairs and lifting as the work duties
demand.
- Variable temperatures requiredWho We Are Delaware North has
been the food, beverage and retail provider at Little Caesars Arena
since it opened in 2017. The 20,000-seat venue is home of the NHL's
Detroit Red Wings and NBA's Detroit Pistons. We provide a full
accompaniment of services, including concessions and premium dining
services in a variety of innovative club areas, loge boxes and
suites.At Delaware North, you ll love where you work, who you work
with, and how your day unfolds. Whether it s in sporting venues,
casinos, airports, national parks, iconic hotels, or premier
restaurants, there s no telling where your career can ultimately
take you. We empower you to do great work in a company with 100
years of success, stability and growth. If you have drive and enjoy
the thrill of making things happen - share our vision and grow with
us.Delaware North Companies, Incorporated and its subsidiaries
consider applicants for all positions without regard to race,
color, religion, creed, gender, national origin, age, disability,
marital or veteran status, sexual orientation, or any other legally
protected status. Delaware North is an equal opportunity
employer.
Keywords: Delaware North, Detroit , Catering Supervisor, Little Caesars Arena, Hospitality & Tourism , Detroit, Michigan
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