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Retail Store Associate - Seasonal - Starting at $15/hour

Company: Duluth Trading Company
Location: Wixom
Posted on: September 22, 2022

Job Description:

PURPOSE OF POSITIONThe Duluth Trading Company Sales Associate, in this guest-facing role, delivers the Duluth Brand experience daily. Consistent with that the associate provides thoughtful, engaging, and solution-based customer service; demonstrates superior product knowledge; enjoys being part of a team; supports the overall sales goals; and takes pride in maintaining a well merchandised, organized, and clean store.Benefits at Duluth Trading Company:

  • Daily pay available
  • 40% employee Discount + an additional uniform discount
  • Flexible Scheduling
  • Closed on Thanksgiving and Christmas
  • Early close on Christmas Eve, New Year's Eve, and New Year's Day
  • Shorter Peak Season operating hours than most retailersWhat You'll Love:
    • Being a part of an innovation-driven organization that is growing fast, and taking care of business through catalog, web and retail stores.
    • Working on a team that makes retail workwear for customers who are smart, straight-talking folks who do everything from pounding nails to shoeing horses and pitching bales.
    • POKING AVERAGE IN THE EYE!What You'll Do: -
      • Develop an exceptional familiarity of the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Understand the customer is the center of what we do.
      • Understand how to layer personalized service into each area of interaction from greeting to fitting room to register.
      • Effectively communicate sales and promotions.
      • Understand the importance of email capture as part of sales and service and executes to standard.
      • Respond proactively and be empowered to provide positive resolutions to customer concerns.
      • Answer telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location, and receiving and filling customer orders.
      • Assist in receiving, processing and replenishing merchandise.
      • Maintain merchandising, presentation, and display standards. Ensure the sales floor is customer ready.
      • Ensure Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area.
      • Accurately and efficiently process all register transactions.
      • Adhere to all Company policies, procedures and practices.
      • Perform any other duties as directed by management.What We're Looking For:
        • High school diploma or equivalent.
        • Retail experience is preferred but not necessary.
        • Customer-Centric.
        • Takes pride in a job well done, shows ownership in the store.
        • Operates with integrity and trust.
        • Excellent communicator and listener.
        • Collaborates and functions as part of a team.
        • Availability to work an average of 15 - 25 hours per week.
        • Availability to work on weekends.
        • Performs other duties as directed.Environmental Factors:
          • Must be able to stand or walk for up to eight hours a day.
          • Frequent reaching and bending and twisting - below waist and above shoulders.
          • Frequently required to use repetitive hand to finger motions and reach with hands and arms.
          • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
          • Ability to climb ladders, reach and bend.
          • Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas.
          • Use of a computer up to 60 % of the time throughout the day.Who We Are:We are a "no bull" brand that started in 1989 and we provide apparel and other gear for hardworking men and women. Favorites such as our Ballroom - Jeans featuring "crouch without the ouch," Buck Naked--- Underwear and our Longtail T - Shirts that hide "plumber's butt" reflect our attitude.The heart of Duluth Trading's success is creating one-of-a-kind men's and women's clothing, innovative tools and ingenious gadgets while being humorous storytellers. The talented people we seek want to be proud of where they work, have a commitment to do things better and be part of a retail, web and catalog apparel company that knows where it's going.The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an equal opportunity employer.

Keywords: Duluth Trading Company, Detroit , Retail Store Associate - Seasonal - Starting at $15/hour, Hospitality & Tourism , Wixom, Michigan

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