DetroitRecruiter Since 2001
the smart solution for Detroit jobs

Customer Service Representative

Company: KLS Logistics Services Inc
Location: Romulus
Posted on: May 13, 2024

Job Description:

Role Purpose:

Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.

Key Accountabilities:

  • Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
  • Maintain customer records and update account information.
  • Maintain financial accounts by processing customer adjustments.
  • Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
  • Perform other duties as assigned. Required Education and Experience:
    • High School Diploma or Equivalent
    • 0-12 months of system, data entry or reporting experience
    • 0-12 months of warehouse experience, preferred
      Our Organization is an equal opportunity employer.

Keywords: KLS Logistics Services Inc, Detroit , Customer Service Representative, Hospitality & Tourism , Romulus, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Detroit RSS job feeds