Restaurant Operations Manager
Company: SSP
Location: Romulus
Posted on: January 1, 2026
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Job Description:
Join Our Team! $85,000 / year Potential for quarterly and
year-end super bonuses Multi-unit, multi-brand dynamic company
culture Opportunity for Career Growth Comprehensive Benefits
Package Are you an experienced foodservice professional with a
passion for high-volume and a knack for leadership? We have an
exciting opportunity for a Multi-Unit Restaurant Operations Manager
at Detroit Metro Airport (DTW). If you thrive in a fast-paced food
environment and are ready to take on a challenging and rewarding
role, we want to hear from you! What You’ll Do: Manage All Front of
House and Kitchen Activities: Manage, supervise and evaluate
General Managers’ performances as a Restaurant Operations Manager
through follow-up to ensure proper completion of assigned tasks and
goals and provides feedback including disciplinary action. Focus on
the Food: Ensure food quality and standards; maintain recipe
adherence and portion control, ensuring compliance with company,
brands, and food safety specifications. Cost Control: Optimize food
and labor costs to maximize profitability. Lead and Develop
Restaurant General Manager Team: Recruit, train, and communicate
with team of Food Travel Experts. Develop, plan and assign daily
goals, tasks and assignments. Implement and maintain: Guest service
standards and brand specifications fostering a collaborative and
efficient work environment. Systems and Processes: Maintains
adherence to all company policies and procedures, as well as state
health/sanitation standards. Merchandising and Displays: Maintain
all merchandising standards, display presentations and signing
standards and monitor inventory levels. Office Management: Handle
tasks such as management of funds and media, receiving, inventory,
purchasing, scheduling and payroll. Forecasting and Budgeting:
Assist in monitoring sales performance through the analysis of
sales reports and comparison shopping. Problem Solving: Address
routine issues and escalate complex problems to higher management
as necessary. What We're Looking For: Experience: Minimum seven (7)
years in restaurant/food service in a management/supervisory
capacity. Minimum five (5) Years in a Restaurant General Manager
capacity in a full-service restaurant w/ bar environment required.
Experience as a Multi-Unit Restaurant Manager with oversight of
General Managers highly desired. Technical Training: Full Service
and Quick Service restaurant experience preferred. Culinary
background is desirable. Technical Skills: Proficient level of
computer literacy, including MS Office (Word, Excel, PowerPoint,
and Outlook), and Point-of-Sale (POS) systems. Effective
organizational maturity to prioritize daily, weekly, monthly and
yearly activities. Interpersonal Skills: Ability to interact at all
levels, including with executives, union representatives, and
diverse hourly team members. Proven track record of resolving
uncomfortable situations with clients, customers, peers and direct
reports. Finance: P&L expert level with ability to teach and
coach General Managers Educational Background: High School Diploma
or equivalent, associate’s degree or equivalent coursework
preferred. Why Join Us? Dynamic Environment: Work in the fast-paced
and exciting setting of a major airport. Growth Opportunities:
Develop your career in a supportive and challenging environment
working for one of the largest restaurant operators in the world!
Competitive Compensation: Salary bonus and Health, Dental, Vision
and Life Plans, Paid Time Off, 401K with company match, Employee
Assistance Program. Ready to Apply? If you're ready to bring your
expertise to our team and help us deliver exceptional service and
quality in a high-volume airport setting, apply now! SSP America is
an equal opportunity employer. All decisions concerning the
employment relationship will be made without regard to race, color,
national origin, religion, sex, sexual orientation, gender identity
or expression, veteran status, age, disability, genetic
information, or and other status or characteristic protected by
federal, state, or local law. SSP America will provide reasonable
accommodations during the application and interview process upon
request as required to comply with applicable laws.
Keywords: SSP, Detroit , Restaurant Operations Manager, Hospitality & Tourism , Romulus, Michigan
