DetroitRecruiter
the smart solution for Detroit jobs

Guest Service Representative - Courtyard Detroit Novi (1700136A)

Company: Marriott
Location: Novi
Posted on: December 9, 2018

Job Description:

Heres To Your Journey with Courtyard Courtyard is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading hospitality company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. The Courtyard Detroit Novi, located at 42700 Eleven Mile Road, Novi, MI, 48375 is currently hiring a Guest Service Representative. Responsibilities include: Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now, go to: marriott.taleo.net/careersection/2/jobdetail.ftl?job=1700136A Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. facebook.com/marriottjobsandcareers twitter.com/marriottcareers linkedin.com/company/marriott-international instagram.com/marriottcareers lifeatmarriott on Snapchat So, we ask, where will your journey take you? Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott, Detroit , Guest Service Representative - Courtyard Detroit Novi (1700136A), Hospitality & Tourism , Novi, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


CSR (Customer Service)
Description: Live Chat Agent Were a close team with big ambitions World class training Youll learn valuable skills and fascinating knowledge about businesses and industries youve not come across before. Youll learn (more...)
Company: Mommy Jobs Online
Location: Solon
Posted on: 12/17/2018

Shift Supervisor Management Trainee
Description: Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. (more...)
Company: CVS Health
Location: Beachwood
Posted on: 12/17/2018

Inbound Customer Service
Description: Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home (more...)
Company: Mommy Jobs Online
Location: Novelty
Posted on: 12/17/2018


Cook
Description: COOKS London Pickle
Company: London Pickle Works
Location: Brecksville
Posted on: 12/17/2018

Customer Service - Independent Beauty Sales Consultant
Description: We are currently hiring new professional, highly motivated and self sufficient IBSC Independent Beauty Sales Consultants to sell our skin care and cosmetic beauty products. This is a genuine job online (more...)
Company: Mommy Jobs Online
Location: Southfield
Posted on: 12/17/2018

At Home Customer Service Agent
Description: We are looking for Full and Part Time Customer Service Brand Agents to work from home No experience is required for this opportunity - we provide fully paid training Our Home Agents have ideal work (more...)
Company: Mommy Jobs Online
Location: Saginaw
Posted on: 12/17/2018

Front of House Restaurant Crew Member
Description: You will be part of a team at City Barbeque which is: 100 devoted to the craft of barbeque and have been since we started in 1999. We refuse to cut corners or take any shortcuts. All of our meats are (more...)
Company: City Barbeque
Location: Beachwood
Posted on: 12/17/2018

Customer Service Job Ads
Description: Mommy Jobs Online is seeking remote independent contractors to take incoming calls at home. You will take incoming
Company: Mommy Jobs Online
Location: Hiram
Posted on: 12/17/2018

MERCHANDISER - PART TIME - LANSING, MI - 20 HOURS WEEKLY - $12.45 HOURLY
Description: Please apply online at: NestleJobs.com. Just type 16006621 into the keyword search, click on the position, and there will be a link to apply. POSITION OVERVIEW: The Merchandisers primary function is (more...)
Company: Nestle USA
Location: Lansing
Posted on: 12/17/2018

Customer Service Sales Associate
Description: This is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours activity reservations as well as hunting fishing licensing (more...)
Company: Mommy Jobs Online
Location: Bedford
Posted on: 12/17/2018

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Detroit RSS job feeds