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Assistant Store Team Leader

Company: Plum Market
Location: West Bloomfield
Posted on: January 15, 2019

Job Description:

The Assistant Store Team Leader is responsible for actively supporting the Store Team Leader in all areas of the store's operation including its financial results. The ASTL must emphasize and role model Plum's Guest Service standards. They must observe and enforce quality in execution in each department, adherence to Plum policies and monitor all compliance requirements.-- -- Qualifications: Ability to model and provide exceptional Guest Service.Knowledgeable and Passionate about Natural, Organic, and Specialty products.Minimum one year good standing in a Leadership position.Must have the ability to lead a Team in guest service, execution and compliance.Must be able to manage payroll and margin.Must be self-motivated and quality driven.Ability to lead by example and set clear expectations.Excellent written and verbal communication skills; strong organizational skills.Must be proficient in Microsoft Word, Excel and Outlook.Ability to work a variety of shifts including nights, weekends and holidays.Stand and walk for up to 4 hours without a break.--Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted. Responsibilities: Model and provide exceptional Guest Service.Responsible for the store achieving 90% average or higher on all Mystery shop scores.Will train, mentor and coach Team Members to succeed.Must achieve and maintain budgeted comps and margins.Effectively resolve guest and Team Member issues.Meet or exceed the Store's Payroll budget.Approve all Departmental labor schedules for proper coverage and adherence to labor budgets.--Coach and mentor Team Leaders to prepare and administer discussion notes and written notices of discipline.Coach and mentor Team Leaders to write and administer performance reviews.--Effectively communicate with Guests, Team Members and Leadership Support.Ensure Team Member compliance of all relevant Employer policies and standard operating procedures. Benefits:-- Medical and Dental Plans--Paid Vacations--401k Option--20% Team Member Discount--50% Shift Meal Discount-- Employment is contingent on a successful background check. See what our Team Members have to say about working at Employer:--https://youtu.be/qUGdfaHOqo0-- MLive. Keywords: Assistant Store Manager, Location: West Bloomfield, MI - 48322

Keywords: Plum Market, Detroit , Assistant Store Team Leader, Hospitality & Tourism , West Bloomfield, Michigan

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