DetroitRecruiter Since 2001
the smart solution for Detroit jobs

Block Advisors - Multi-Unit Team Leader

Company: H&R BLOCK
Location: West Bloomfield
Posted on: August 17, 2019

Job Description:



Are you a passionate people leader, capable of managing multiple offices? Do you enjoy exceeding client expectations? Block Advisors is looking for a Multi-Unit Team Leaders to accelerate our year-round tax and business services by managing three Block Advisor offices and providing leadership to the customer-centric teams that work within them.
Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. As a Multi-Unit Team Leader at a Block Advisors office, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings) for three offices. Prior tax preparation experience is not required.
You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you will work a reduced schedule May through December, and may even apply for advancement opportunities.
What you'll do...

  • Manage office staffing, operations, and logistics for three offices with support from two Associate Team Leaders
  • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
  • Assist the DGM in recruiting and interviewing candidates for tax office associate positions
  • Build an engaging team environment, across all offices, by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management, for staff in all offices
  • Travel between the three offices as required
  • May prepare up to 75 tax returns, as needed
    What you'll bring to the team...
    • People management experience, with the demonstrated ability to grow and develop associates
    • Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
    • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
    • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
    • Computer proficient with the ability to use MS Office
    • Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
    • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)It would be even better if you also had...
      • Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fitBilingual candidates strongly encouraged to apply!

Keywords: H&R BLOCK, Detroit , Block Advisors - Multi-Unit Team Leader, Hospitality & Tourism , West Bloomfield, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Postmates Delivery Driver (Part Time / Full Time)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day.
Company: Postmates
Location: Chagrin Falls
Posted on: 08/24/2019

Customer Service Reservationist- Order Entry
Description: Mommy Jobs Online is seeking remote independent contractors to take incoming calls at home. You will
Company: Mommy Jobs Online
Location: Solon
Posted on: 08/24/2019

Reservation Booking - Work At Home Agent
Description: Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options air, hotel and car , booking travel, assisting with navigation (more...)
Company: Mommy Jobs Online
Location: Toledo
Posted on: 08/24/2019


Driver-Delivery System
Description: PPG Delivery Driver Job Posting - English PPG: We protect and beautify the world. At PPG, we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for (more...)
Company: PPG
Location: Southfield
Posted on: 08/24/2019

Customer Service
Description: Job title: Seasonal Partner Services Representative Remote Our team is passionate about helping people go skiing and snowboarding more often The Role: We established high-performance Partner Services (more...)
Company: Mommy Jobs Online
Location: Saginaw
Posted on: 08/24/2019

Retail Merchandiser
Description: Driveline is currently seeking motivated and career-minded candidates to join its national network of retail merchandisers. We owe our continued success to the hard working, intelligent and innovative (more...)
Company: Driveline Retail Merchandising
Location: Toledo
Posted on: 08/24/2019

Customer Service Reps. Work At Home!
Description: We're looking for earners - you can get a performance bonus your first week We arelooking for independent contractors to provide customer service. We provide phone support for our clients' sales, customer (more...)
Company: Mommy Jobs Online
Location: Toledo
Posted on: 08/24/2019

Inbound Customer Service
Description: Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home (more...)
Company: Mommy Jobs Online
Location: Lansing
Posted on: 08/24/2019

Block Advisors - Team Leader
Description: br br Are you driven by solving problems and enjoy leading people Block Advisors is looking for a passionate Team Leaders to accelerate our year-round tax business by managing a single Block Advisor (more...)
Company: H&R BLOCK
Location: Southfield
Posted on: 08/24/2019

Retail Merchandiser
Description: Driveline is currently seeking motivated and career-minded candidates to join its national network of retail merchandisers. We owe our continued success to the hard working, intelligent and innovative (more...)
Company: Driveline Retail Merchandising
Location: Lansing
Posted on: 08/24/2019

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Detroit RSS job feeds