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Human Resources Business Partner

Company: IHA
Location: Ann Arbor
Posted on: October 12, 2018

Job Description:

POSITION DESCRIPTION: -- Performs--Human Resources Generalist functions at a professional level which encompasses a wide range of human resource related functions, including talent acquisition, employee relations, training, performance management, mergers & acquisitions, employee communication and change management, Employer satisfaction metrics and other areas as assigned. -- -- ESSENTIAL JOB FUNCTIONS: -------- Supports the hiring manager with Employer's recruiting and hiring process; including new hire requisitions and position postings, resume review, preliminary candidate screening, scheduling of (and participation in) onsite interviews, pay recommendations, employment offers and candidate follow-up as needed..-------- Serves as secondary support for new employee on-boarding; including offer letters, reference checks, background checks, scheduling pre-employment New Employee Health visit, closing out posting on position manager, submitting NEN and help desk ticket, conducting new hire employment paperwork meeting (ADP Vantage registration, I-9 E-Verify, etc.).-------- Actively engages with leadership in assigned division to ensure that timely feedback is provided to newly hired staff ensuring satisfactory performance within the Employer introductory period; HR Business Partner ensures that initial (30, 60) 90-day review is drafted and follow-up with manager is provided to obtain signed copy for file.-------- Advises leadership in appropriate resolution of less complex employee relations issues, and manages conflicts that arise in a constructive fashion. Partners with manager to determine appropriate course of action, ensures action aligns with Employer policy and office leadership feedback; drafts relevant communications and maintains notes to ensure that issues are appropriately documented.-- Seeks guidance from HR Manager for moderate to complex issues.-------- Provides administrative oversight for the annual performance review process within assigned groups, to include reviewing evaluation drafts, providing guidance to manager regarding ratings, ensuring that relevant comments and/or coaching language is included; ensures follow up for reviews that are under a meets expectations level.----------Supports the termination process by reviewing the issue(s) presented, reviews documentation which may support a termination decision, seeks guidance from Human Resources Manager regarding a termination recommendation; drafts communication; may assist with meeting to support communication of the decision to employee.----------Ensures the completion of an exit interview with all voluntary terminations within assigned division.----------Provides guidance and interpretation regarding Employer Employee Handbook information and/or policies for staff and/or leadership; recommends updates to policy or handbook information based on legal updates and/or changes that are needed to support the organization.-- Ensures policies, procedures, and reporting are in compliance with federal and state law.----------Updates Employer job descriptions as assigned and develops new job descriptions to support assigned business unit.----Participates in integration meetings for the merger and acquisitions of physician offices joining Employer and serves as assigned business partner for new offices or department staff.----Reviews Employer's provider and staff satisfaction survey metrics within assigned division; works with division and office leadership to support the analysis of information, assists in identifying issues and developing action plans, drafts communications to providers and staff.----Serves as a lead or secondary facilitator for Employer Human Resources training, The Customer program, Employer New Employee and Provider Orientation handbook training, and other training as needed.----Performs other duties as assigned. -- -- ORGANIZATIONAL EXPECTATIONS: -------- Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the Employer CARES mission and core values statement----------Must be able to work effectively as a member of the Human Resources team.----------Successfully completes Employer's "The Customer" training and adheres to Employer's standard of promptly providing a high level of service and respect to internal or external customers.----------Maintains knowledge of and complies with Employer standards, policies and procedures, including Employer's Employee Handbook.----------Maintains complete knowledge of office services and in the use of all relevant office equipment, computer, and manual systems----------Maintains strict patient and employee confidentiality in compliance with Employer and HIPAA guidelines----------Serves as a role model, by demonstrating exceptional ability and willingness to take on new and additional responsibilities.-- Embraces new ideas and respects cultural differences.----------Uses resources efficiently.----------If applicable, responsible for ongoing professional development - maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities. -- -- MEASURED BY: Performance that meets or exceeds Employer CARES Values expectation as outlined in Employer Performance Review document, relative to position. -- -- ESSENTIAL QUALIFICATIONS: EDUCATION:-- Bachelor's degree in Human Resources or equivalent experience as a HR Generalist. CREDENTIALS/LICENSURE:-- Professional certification in Human Resources is strongly preferred. MINIMUM EXPERIENCE:-- 5 years' of previous experience in a HR Generalist role, preferably in a healthcare environment with experience dealing directly with healthcare providers. -- -- POSITION REQUIREMENTS (ABILITIES & SKILLS): ----------Knowledge of legal requirements and reporting regulations affecting human resources functions.-------- Demonstrated experience in--at least one of the following:-- talent acquisition, support of less complex employee--relations issues, performance management, employee communication and/or--change management.----------Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, payroll/HRIS software, Microsoft Word and Excel, intranet and computer navigation.-- Ability to use other software as required while performing the essential functions of the job.----------Excellent communication skills in both written and verbal forms, including proper phone etiquette.-- Ability to speak before groups of people and apply consultative skills to work effectively within assigned areas of the organization.----------High level of skill developing and maintaining effective partnerships within assigned division or business unit.----------Demonstrated project management skills; communicates changes and progress.----------Ability to work collaboratively in a team-oriented environment; courteous, professional and friendly demeanor.----------Ability to work effectively with various levels of organizational members and diverse populations including Employer staff, family members, insurance carriers, and vendors.----------Ability to cross-train in other areas of the organization in order to achieve smooth flow of all operations.------Good organizational and time management skills to effectively juggle multiple priorities and time constraints in a fast-paced environment. Adapts to changes.------Ability to exercise sound judgment and problem-solving skills, specifically as it relates to resolving HR and personnel issues.-- Analyzes information skillfully; develops alternative solutions.------Ability to handle Employer staff, payroll and organizational information in a confidential manner.------Successful completion of Employer competency-based program within introductory and training period. --MLive. Keywords: HR Business Partner, Location: Ann Arbor, MI - 48105

Keywords: IHA, Detroit , Human Resources Business Partner, Human Resources , Ann Arbor, Michigan

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