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Remote NextGen Software Support Specialist

Company: VirtualVocations
Location: Sterling Heights
Posted on: November 22, 2021

Job Description:

A healthcare practice improvement company has an open position for a Remote NextGen Software Support Specialist. Core Responsibilities Include: Answering technical support calls and working cases from clients Providing support to end users, troubleshooting issues and identifying training opportunities Adding users, database security, analyzing and evaluating data, and designing queries Qualifications for this position include: Current certifications in NextGen EPM, EHR and ICS Associates Degree or equivalent certifications in related field 3+ years of experience working with Electronic Health Records systems Within 60 days of starting, must take and pass NextGen Certified Professional Exam Ability to work on-call for emergency support on a rotational basis Must have previously worked in a 100% remote environment

Keywords: VirtualVocations, Detroit , Remote NextGen Software Support Specialist, IT / Software / Systems , Sterling Heights, Michigan

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