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Technical Support - Team Lead

Company: Vaco Technology
Location: Plymouth
Posted on: January 16, 2022

Job Description:

Oversee ticket management
Customer communications, executive communications
Relationship building
Very strong Troubleshooting of technical issues
People leadership
Strong focus on guiding and doing technical support for a variety of technologies
Attention to detail, accountability, and sense of urgency a must
Vendor management (ISP, Telco, Hardware etc)
Some server support and management with guidance from the Canadian IT team

Keywords: Vaco Technology, Detroit , Technical Support - Team Lead, IT / Software / Systems , Plymouth, Michigan

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