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Service Function Software Engineer

Company: Ford Motors
Location: Allen Park
Posted on: January 16, 2022

Job Description:

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation.

Working within our Marketing, Sales Service organization gives you the opportunity to advance the Ford reputation as a visionary vehicle and mobility services company delivering a trusted customer experience. We're looking for insightful individuals with the marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. If you have an audience-first mindset, join us and be the eyes, ears and voice of Ford.

What you'll be able to do:

  • Develop diagnostic service functions to be used globally in support of Dealers/Customers.
    Interface with Product Engineering to understand new system requirements and implement robust Open Test Exchange (OTX) routines.
  • Occasional use of Rally to document system modifications to support new vehicle features / diagnostics.
  • Manage and understand CAN data to support application development / debug.
  • Interface with Module supplier to ensure service functions are implemented properly
  • Implement Module DID's to support datalogger as a diagnostic solution
  • Validate solutions using both simulation and on vehicle validation.
  • Respond to field issues with urgency - compete like a challengerThe minimum requirements we seek:
    • Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Applied Science, or Mathematics
    • 1+ year of programming experience (including coursework, co-op's, and internships)
      Our preferred requirements:
      • Familiarity with programming languages a plus (but not required).
      • Dealership field experience working in Service Departments and with Repair Technician is a plus.
      • Strong desire to enhance and improve the technician's diagnostic experience.
      • Strong Program Management skills.
      • Strong verbal and written communication skills.
      • Ability to work with global teams to communicate and agree on desired outcomes.
        What you'll receive in return:
        As part of the Ford family, you'll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation and much more. You'll also experience exciting opportunities for professional and personal growth and recognition.

        If you have what it takes to help us redefine the future of mobility, we'd love to have you join us.

        Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

        We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

        For information on Ford's salary and benefits, please visit:https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2021-benefits-and-comp-GSR-sal-plan-1.pdf

Keywords: Ford Motors, Detroit , Service Function Software Engineer, IT / Software / Systems , Allen Park, Michigan

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