Information Technology Engineer

Company: Faurecia
Location: Highland Park
Posted on: January 17, 2022

Job Description:

Our -Global Information Systems Division -is looking for aInformation Technology Engineer.Description : The role of an Information Technology Engineer is to support the assigned facility in the daily operations of IT related issues at an automotive based environment. The responsibilities for this position include: Support IT issues and users with shop floor/Manufacturing Execution Systems (Level 1 Troubleshooting) Engage L2 or L3 support when necessary. Server disk space management and OS patching. Hardware troubleshooting and replacement Support users for MS Office or other PC subjects as a result of escalation of a Stratos Help Desk system ticket Work with other members of the IT organization to provide solutions to user issues Keep IT management up to date with local and system changes Create and escalate support tickets using the Stratos Help Desk system. Desktop/Laptop setup and distribution Basic Network Troubleshooting and Support Execute failover/failback of shop floor systems on a periodic basis. Ensure back up of systems is properly working Manage local IT budget Perform other duties as assigned by the plant leadership and the IT Region Leader Communicate on a daily basis with plant management. Be part of the plant management daily meetings The ideal candidate will have/be: Associates degree in Information Technology, applicable certifications, or 5 years experience in the function Excellent troubleshooting skills and understanding of when to escalate issues. Ability to communicate effectively with a diverse population and demonstrate good interpersonal skills. Excellent customer service skills.

Keywords: Faurecia, Detroit , Information Technology Engineer, IT / Software / Systems , Highland Park, Michigan