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System Administrator

Company: Kelly Science, Engineering, Technology & Telecom
Location: Auburn Hills
Posted on: January 16, 2022

Job Description:

System Administrator (VDI)Location: Auburn Hills, MI (Remote/Hybrid)Duration: 18 months (possible conversion) Kelly Technology is currently recruiting for a System Administrator with strong knowledge setting up and maintaining Virtual Desktop environment (VDI). The ideal candidate will have experience with virtualization of desktop applications via App Volumes and thin apps and development of virtual desktop images. Also, knowledge of VMware Horizon View, horizon client, and VMware Dynamic Environment Manager (DEM) is needed. The following VMware certifications are highly desired, but not required: VMware Certified Professional (VCP-DCV) Desktop and Mobility Track (VCPDTM) SUMMARY OF PURPOSE: Manages, develops, and maintains the Virtual Desktop Environment (VDI). This includes the servers hosting the virtual desktops. Development of virtual desktop images. Virtualization of desktop applications via App Volumes and thin apps. Management and customization of user profile data through DEM and AD Group Policies. Creation of desktop pools, managing permissions, and system upkeep. TYPICAL DUTIES: 1. Work in conjunction with campus Desktop Support Managers and Desktop Support Specialist to meet the needs of end user computing for staff, faculty and students.2. Acquires, maintains, and expands knowledge of relevant product offerings, current support policies, and methods of support delivery to provide technically accurate solutions; ensures security procedures are implemented and enforced.3. Create and maintain standardized and specialized virtual desktop images to be use college wide to serve the needs of the staff and students.4. Reviews IT trouble tickets and service requests; analyzes, draws conclusions, and provides recommendations that strive for continuous improvement of customer service.5. Create, test and maintain visualized application to be used the the VDI environment.6. Develops, defines, and communicates user/technical service policies for products/services supported.7. Provides technical consulting and recommendations to management and end-user departments in all campus related areas; may also consult on other campuses.8. Researches new technologies and computing tools with recommendations for applying them.9. Work with system administrators and network infrastructures teams to help maintain and develop the VDI environment.10. Maintains relevant technical documentation on all VDI related technologies.11. Continually seeks feedback from campus community regarding satisfaction with services provided through the virtual desktop environment.12. Serves on appropriate committees; participates in development of campus initiatives.13. Performs other related duties, as assigned.14. Ability to work additional hours, as needed. KNOWLEDGE AND SKILLS REQUIRED: --- Knowledge of personal computers and related hardware and software--- Knowledge of Microsoft operating systems and application software--- Knowledge of LAN and WAN architecture and operations--- Knowledge of application visualization through App Volumes, thin apps, and RDS host servers.--- Knowledge of VMware Horizon View, horizon client., and VMware Dynamic Environment Manager (DEM)--- Skilled in analytical problem solving and decision making--- Demonstrated effectiveness in customer service practices--- Demonstrated proficiency in performance management and supervisory relationships--- Able to build constructive and effective relationship at all levels of the organization--- Skilled in planning and project management--- Knowledge of VMware vSphere with vCenter vSAN and vRealize Operations--- Skilled in verbal and written communications--- Able to consistently model the highest levels of support orientation and professionalism MINIMUM EDUCATION AND EXPERIENCE REQUIRED: EDUCATION: EXPERIENCE: Bachelor's degree in Information Technologies. In lieu of a Bachelor's degree, you must have the following VMware certifications: VMware Certified Professional (VCP-DCV) Desktop and Mobility Track (VCPDTM) .At least six (6) years of experience in Information Technologies, including at least three (3) years of experience supporting a VMware virtual desktop environment.

Keywords: Kelly Science, Engineering, Technology & Telecom, Detroit , System Administrator, IT / Software / Systems , Auburn Hills, Michigan

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