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Field Service Technician

Company: The Shyft Group
Location: Detroit
Posted on: July 2, 2024

Job Description:

Field Service Technician - The Shyft Group, Inc. - Plymouth, MI

Regular Employee - Hourly Non-Exempt

Who we are

At The Shyft Group we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis brings people, goods, and services where they need to be.

We are strengthened by nine industry-leading brands -- Utilimaster -, Blue Arc---, Royal - Truck Body, DuraMag -, Magnum -, Strobes-R-Us -, Spartan - RV Chassis, Red Diamond---, and Builtmore---. Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, and every ride.

Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road - for an experience that is safer, more satisfying, more rewarding all around.

With 50 years and millions of miles behind us, we continue to charge forward - leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune's 100 Fastest Growing Companies.

What you'll do

As the Field Service Technician for Blue Arc--- (a Shyft Group Brand) based at our R&D facility in Plymouth, MI, you will enjoy supporting testing programs and carrying out field issue resolution for our customers' BEV Walk-in vehicles. Your focus will be supporting customer vehicles that require warranty work, installation and retrofit of components, and troubleshooting and resolution of mechanical and electrical issues.

You will also assist with durability testing and other testing efforts such as environmental test trips, reliability testing, and dynamic and static testing. You will also be involved with supporting the test team in the areas of mechanical and electrical support, troubleshooting, test driving, and data acquisition.

You will also:

  • Assist technicians with instrumentation for testing
  • Execute tests per procedures at our facility
  • Ensure accurate record of measurement data
  • Provide technical support for testing and customer vehicles
  • Conduct routine equipment servicing in the field
  • Inspect and troubleshoot equipment failures
  • Repair equipment and replace faulty parts
  • Install and test new equipment
  • Provide preventive equipment maintenance
  • Partner cross-functionally to resolve testing issues
    Learn more about The Shyft Group and Blue Arc--- by exploring the Learn More section below.

    What you need to be successful
    • High School Diploma or GED required
    • Associate technical degree (Preferred)
    • Expertise in constructing of Walk-In, Truck Bodies and Van Upfit vehicles
    • A successful track record as a Field Service Technician or similar role
    • Knowledge of wiring and mechanical troubleshooting
    • Proficient in utilizing hand and power tools
    • Ability to travel up to 75%
    • A Valid Driver's license, and willing and able to obtain a passport and enter Canada and Mexico
    • Ability to Pass a DOT Physical
      Learn More

      The content below is exclusively available on our careers site job description:

      The Shyft Group

      Employee Testimonials

      Our Story

      Sustainability Report



      Join Our Talent Community

      Blue Arc---

      Blue Arc Launch Video (YouTube)

      Blue Arc Receives 2023 Green Car Product of Excellence Award

      Class 5 EV Crew Cab Announcement (Video)

      Power Cube for EVs (Video)

      Ride and Drive - Recap Video

      Follow Blue Arc--- on LinkedIn, Facebook, Instagram, X, and YouTube

      Why The Shyft Group?
      We believe that when our people thrive personally and professionally, our business thrives. We are committed to offering comprehensive benefits programs that stay healthy, feel secure, and maintain a work/life balance.

      Stay Healthy:

      Medical and Rx Plan

      Health Savings Account

      Dental and Vision Plan

      Healthcare Flexible Spending

      Wellness Plan

      Financial Security:

      401 (k) Retirement Savings

      Short and Long Term Disability

      Company Provided Life and Dependent Life Insurance

      Voluntary Term Life Insurance

      Work/Life Balance:

      Educational Reimbursement

      Employee Assistance Program

      Dependent Care FSA

      Equal Employment Opportunity (EEO)

      The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at

      The Shyft Group is an E-Verify Employer

      Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.

Keywords: The Shyft Group, Detroit , Field Service Technician, IT / Software / Systems , Detroit, Michigan

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