NA Executive Technical Support
Company: Stellantis
Location: Auburn Hills
Posted on: December 2, 2025
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Job Description:
The End User Representative provides technical support to SVP,
IEC members and their admins and ensures that their IT needs are
met. Main activities are: Embody the best IT expertise in terms of
technology, digital transformation, efficiency, and responsiveness,
working closely with Executive and their personal assistant.
Provide technical assistance (network, audio video, …) guidance to
support major events lead by business area. Train end users on the
effective use of software and IT systems. Manage and troubleshoot
hardware, software, and network problems specific to executive
needs to SVP, IEC members and their admins to resolve. Receive,
track, and resolve technical support requests from SVP, IEC members
and their admins . Perform preventive maintenance tasks to ensure
that end users' IT systems operate optimally. Document procedures,
common issues, and solutions to create a knowledge base accessible
to end users. Availability: Ensure a rotating 7/7-day permanence
with the local team. The Executive Support collaborate with: SVP,
IEC members and their admins IT teams (CISO, Network, Digital
Events, MS 365). Admins network Communication Team Head of
locations HR team Key responsibilities: Ensure that SVP, IEC
members and their admins receive quality technical support.
Facilitate their experience by maintaining open communication
channels between IT teams and users. Understand IT organization and
develop strong network to activate in a reactive mode the right
expertise [network, cyber, …] Our Benefits - Designed with You in
Mind Comprehensive Health & Well-being Coverage From your very
first day, you’ll have access to medical, dental, vision, and
prescription drug coverage - ensuring you and your family stay
healthy and protected. Generous Paid Time Off We believe in
work-life balance. That’s why we offer: 17 paid holidays, including
shut-down from December 24 th through New Years Day every year.
Vacation, float & wellbeing days, sick time and fully paid parental
leave when your family needs you most. Competitive Retirement
Savings Plans We help you plan for the future with: An employer
match on contributions to your 401k, Roth, and Catch-Up plans An
employer contribution, even if you don’t contribute Income
Protection & Insurance Options Benefit from included and optional
disability, life, and other insurance programs - because your peace
of mind matters. Company Vehicle Lease Program Eligible employees
and their immediate families can enjoy company vehicle lease
options with included insurance, maintenance, and unlimited
mileage. Plus, take advantage of exclusive discounts on Stellantis
products. Family Building Benefit We proudly support all paths to
parenthood- including fertility and infertility treatments,
adoption services, and gestational surrogacy. Support for Your
Growth and Giving Back We believe in investing in your future and
your passions: Tuition reimbursement Student loan refinancing
programs 18 paid volunteer hours each year to make a difference in
your community And so much more! When you join us, you’re not just
building a career - you’re joining a company that supports you,
inside and outside of work.
Keywords: Stellantis, Detroit , NA Executive Technical Support, IT / Software / Systems , Auburn Hills, Michigan
