Community Resource Navigator

Company: Gesher Human Services
Location: Detroit
Posted on: January 14, 2026

Job Description:

Job Description Job Description DEPARTMENT: Workforce Development SUPERVISOR: Community Engagement Manager Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher’s workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community. GENERAL JOB DESCRIPTION The Community Resource Navigator will work in partnership with Career Coaches and other Detroit at Work (DAW) staff to support jobseekers in navigating and connecting to essential services required to remove barriers. These can include transportation, childcare, housing, legal aid, adult basic education, or expungement supports. The Community Resource Navigator will be the expert in understanding Career Center’s various partners. QUALIFICATIONS Bachelor’s degree in Social Work, Counseling, Psychology, or related field preferred. 1-2 years’ experience engaging disadvantaged adults in career or personal/family development. Interpersonal skills sufficient to communicate with participants, public and staff. Experience with Computers, Windows and Office 365 programs. Work involves the ability to work flexible hours that may include evenings and some weekends and travel to local sites. DUTIES AND RESPONSIBILITIES Assist customers to identify community resources available to meet their needs, assist in support in providing warm handoffs. Advocate for and link customers to community services and assist in assessing available support services. Develop relationships with organizations that provide barrier removal/essential services. Keep information on partner organizations updated, by making routine contact with to verify services and eligibility requirements. Provide updates to career coaches regarding the status of barrier resolution. Identify gaps within referral partner network and work in collaboration with partners. Serve as a navigator for MI Bridgers. Follow-up with customers and partner organizations on status of barrier resolution/referral resolution. Provide backup for community outreach events marketing career center services. Input activities into appropriate online databases. Maintain communications as required to coordinate services. WORKING CONDITIONS Environmental conditions: Moderate noise (i.e., business office with computers, phone, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period. Physical requirements: While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting in required. Accommodation(s): As appropriate and fiscally reasonable. EXEMPT This position is exempt from the overtime pay provisions of the Federal Fair Labor Standards Act. The above job description is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this job description in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability. This job description is not an employment contract, implied or otherwise and any employment relationship remains “at-will.” Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.

Keywords: Gesher Human Services, Detroit , Community Resource Navigator, IT / Software / Systems , Detroit, Michigan