Certified Pre-Owned Vehicle Program Manager
Company: Stellantis
Location: Auburn Hills
Posted on: March 1, 2026
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Job Description:
The Certified Pre-Owned Vehicle (CPOV) Program Manager is
responsible for the end-to-end strategic management, execution, and
optimization of Stellantis’ national CPOV program. This role serves
as the central program owner, ensuring alignment across Sales,
Aftersales, Mopar, FlexCare, Field organizations, and dealer
partners. CPOV is a critical pillar of Stellantis’ long-term
business strategy—driving residual value, customer loyalty,
return-to-market behavior, and downstream Aftersales performance.
This role plays a key part in integrating CPOV and FlexCare
offerings, strengthening certified vehicle value propositions, and
enabling consistent execution across the dealer network. The ideal
candidate brings a program management mindset, thrives in complex,
cross-functional environments, and excels at translating strategy
into scalable execution. Key Responsibilities : National CPOV
Program Strategy & Ownership: Manager of CPO ongoing operations and
support transition into the FlexCare team. Serve as the primary
integration point between CPOV, Mopar, FlexCare, Aftersales, and
work closely with field teams to support dealer execution.
Collaborate with internal stakeholders across Sales, Incentives,
Marketing, IT, Finance, and Operations to ensure program
consistency and scalability. Provide national-level oversight and
support for dealer-facing CPOV programs, including program rules,
execution standards, and operational processes. Support dealer
management through issue resolution, troubleshooting, and
continuous program improvement. Manage CPOV-related incentive
programs, working closely with incentive and finance teams to
ensure alignment and effectiveness. Develop and maintain reporting,
dashboards, and performance metrics to track program health, dealer
engagement, and business impact. Analyze trends and insights to
inform strategic adjustments and future program enhancements.
Support ongoing program operations, including process optimization,
issue escalation, and resolution. Act as a subject-matter expert on
CPOV operations, ensuring clarity and consistency across the
organization.
Keywords: Stellantis, Detroit , Certified Pre-Owned Vehicle Program Manager, IT / Software / Systems , Auburn Hills, Michigan
