ARO Dealer Advisor – Dealer Management Systems (DMS) Specialist
Company: Stellantis
Location: Auburn Hills
Posted on: April 3, 2026
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Job Description:
There are 2800 dealers enrolled in ARO. The ARO Dealer Advisor –
D MS Specialist offers frontline support to Stellantis dealers
enrolled in the Automatic Replenishment Order (ARO) program while
owning specialized responsibilities tied to D MS (dealer management
system ) support . The ARO Dealer Advisor provides direct support
to Stellantis dealers enrolled in Mopar's Automatic Replenishment
Order (ARO) program. This role is responsible for assisting dealers
with Best Stocking Level (BSL) approvals, understanding ARO order
logic, improving Off-Shelf-Fill (OSF), and maintaining overall
compliance with ARO system requirements. Advisors help optimize
dealer inventory, troubleshoot ARO behaviors, and serve as the
primary resource for ARO-related guidance. Key Responsibilities:
Serve as a primary point of contact for dealership personnel
regarding our Retail Inventory Management (RIM) applications.
Support dealers in understanding and optimizing automated parts
replenishment processes based on sales demand and inventory
parameters. Monitor and troubleshoot daily data transmissions from
dealership DMS (Dealer Management Systems) to corporate systems.
Review, interpret, and validate inbound and outbound data files,
including sales, inventory, and order data. Utilize SQL queries to
investigate data issues and verify system accuracy. Work within
Unix environments to access, review, and troubleshoot dealer data
files as needed. Use MQ file transmission tools to ensure
successful data flow between dealer systems and corporate servers.
Collaborate with IT, field personnel, and third-party DMS providers
to resolve system or communication issues. Identify trends or
recurring issues and recommend process or system improvements.
Provide user education and guidance on system functionality and
data best practices. Our Benefits - Designed with You in Mind
Comprehensive Health & Well-being Coverage From your very first
day, you’ll have access to medical, dental, vision, and
prescription drug coverage - ensuring you and your family stay
healthy and protected. Generous Paid Time Off We believe in
work-life balance. That’s why we offer: 17 paid holidays, including
shut-down from December 24 th through New Years Day every year.
Vacation, float & wellbeing days, sick time and fully paid parental
leave when your family needs you most. Competitive Retirement
Savings Plans We help you plan for the future with: An employer
match on contributions to your 401k, Roth, and Catch-Up plans An
employer contribution, even if you don’t contribute Income
Protection & Insurance Options Benefit from included and optional
disability, life, and other insurance programs - because your peace
of mind matters. Company Vehicle Lease Program Eligible employees
and their immediate families can enjoy company vehicle lease
options with included insurance, maintenance, and unlimited
mileage. Plus, take advantage of exclusive discounts on Stellantis
products. Family Building Benefit We proudly support all paths to
parenthood- including fertility and infertility treatments,
adoption services, and gestational surrogacy. Support for Your
Growth and Giving Back We believe in investing in your future and
your passions: Tuition reimbursement Student loan refinancing
programs 18 paid volunteer hours each year to make a difference in
your community And so much more! When you join us, you’re not just
building a career - you’re joining a company that supports you,
inside and outside of work.
Keywords: Stellantis, Detroit , ARO Dealer Advisor – Dealer Management Systems (DMS) Specialist, IT / Software / Systems , Auburn Hills, Michigan
