Company: Beaumont Hospitals
Posted on: January 15, 2019
Requirements: High school diploma or GED equivalent. Current American Heart Association BLS for Healthcare Providers certification and other certifications as required by department. Relationship and Results Oriented Health Care (RROHC) is a philosophy and method of delivering care that combines patient and family-centered communication with healthcare team practices to create more positive health outcomes. The three fundamental practices of RROHC include: developing a relationship with patients and families to partner in achieving their goals in hospitalization; utilizing problem solving and critical thinking incorporated on the part of the healthcare team to help patients reach their goals; and trans-disciplinary teamwork led by the staff RN to coordinate the achievement of these goals. RROHC is a model of patient care delivery that invites patients and their families, through the relationships nursing staff builds with them, to actively participate in their care decisions. PATIENT CARE 1. Provides comfort items (i.e. food, beverages, pillows, blankets) to patients in the EC. 2. Completes patient care activities as assigned: i.e., patient ambulation, toileting, cleaning rooms, making beds/stretchers, placing cardiac monitors, blood pressures cuffs on patients, moving patients into hallways and updating patient location in Tracker, moving patients with C-Spire Precautions, a. 3. Rounds to assess patient/family non-clinical needs. 4. Delivers excellent customer service by exhibiting courtesy, direction, image, introduction, dignity, comfort, information, response, confidentiality and teamwork as defined in the customer service standard. 5. Assists in stocking supplies/equipment in all emergency room areas. 6. Manages inventory of supplies and equipment. 7. Maintains a log for scheduled maintenance of equipment. 8. Communicates supply and equipment status and needs to nursing leadership. 9. Functions as a patient sitter as necessary. 10. Runs for blood, supplies and/or performs CPR or other duties during resuscitations/critical cases. 11. Transports patients to tests, IP beds, etc. as needed. 12. Other miscellaneous duties NOS as assigned by the Charge Nurse. 13. Provides care assignments under the direction of the registered nurse. 14. Demonstrates knowledge of and competently performs technical procedures. 15. Provides care and performs duties in accordance with the plan of care, unit routine, and hospital policy. 16. Maintains a safe, secure environment for patients, visitors and co-workers 17. Performs delegated responsibilities in which education and training has been provided and competency assessed. 18. Uses equipment properly 19. Upholds the patient's rights in the provision of care 20. Promotes infection control and safety as it relates to the patient and employee environments 21. Professional Development: Participates in unit based activities, staff meetings and committees. COMMUNICATION/INTERPERSONAL SKILLS 1. Communicates with Registered Nurse and members of healthcare team. 2. Conveys information completely and timely 3. Effectively interacts with others 4. Delivers excellent customer service by exhibiting the Beaumont Standards 5. Demonstrates knowledge, understanding and embraces cultural traditions and lore of community served. 6. Provides assistance to individuals in a manner that takes into account their special needs, cultural needs, and age-related needs. 7. Demonstrates knowledge of physical, intellectual, psycho-social, developmental tasks, major fears and stressors significant for each age group served. 8. Demonstrates and is observed to possess knowledge of patient rights, advance directives and ethical issues each age group served. 9. Demonstrates and is observed to possess knowledge and ability to provide a safe environment of care and recognize safety risk considerations for each age group served. Provides assistance to individuals in a manner that takes into account their special needs including cultural and age-related needs.
Keywords: Beaumont Hospitals, Detroit , Technical Aide, IT / Software / Systems , Troy, Michigan
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