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Salesforce Technical Lead

Company: White Glove
Location: Birmingham
Posted on: May 7, 2021

Job Description:

Job SummaryWhite Glove is a fast-growing marketing company that specializes in done-for-you educational seminars and social media management for service professionals across the U.S. and Canada. We offer a rewarding work environment with growth opportunities and an employee-focused atmosphere. As we continue to grow, were in search of innovative, passionate individuals who want to deliver a white-glove service to our clients. At White Glove, you will be surrounded by those who are ready to help you grow and develop skills within your personal and professional career.
As the Salesforce Technical Lead, you will design, build, and support the solutions that drive our Done for You as a Service (DaaS) platform. DaaS utilizes Salesforce as the single source of truth and hub of sales, operations, and back-office/finance functions. Integrated into the DaaS are our proprietary web services (Alfred) and cloud-based (HubSpot, Calendly) tools that allow the White Glove team to deliver unparalleled service to our clients. Upon joining the team, you will have an immediate impact on the success and growth of the White Glove organization.Relevant Experience: 6 8 yearsEducation: Bachelors DegreeCritical Needs

  • Minimum 5+ years of development experience on the Salesforce platform
  • Minimum 3 + years experience leading Enterprise Salesforce implementation with over 300 users with integration with enterprise applications like Oracle, Sap, etc.
  • Mastery of full Salesforce cloud suite (Sales, Service, Experience, Marketing)
  • Strong knowledge of CRM business impact and demonstrated global delivery model experience
  • Experience with Salesforce integration tools (e.g. Streaming API)
  • Participation in each phase of (e.g., requirements gathering, planning-analysis-design, architect-build-deploy, support)
  • Demonstrated abilities:defining systems strategy, developing requirements, designing, and prototyping, testing, training, defining support procedures and implementing practical business solutionsRoles & Responsibilities
    • Lead and own all technical aspects of implementations and/or customizations including data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development
    • Assess architecture and provide secure, high-performance technical solutions on the platform
    • Manage development teams using Flow/Process Builder, Apex, and other technologies to build customized solutions that support business requirements and drive key business decisions
    • Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement)
    • Identify ways to utilize SFDC to improve business processes and productivity, and make recommendations to support an organization scaling at a rapid pace
    • Define, communicate, and manage a change management (release) process to develop and implement new applications/code and updates to existing applications/codeCertifications
      • Certified Salesforce Advanced Developer desired
      • Certified Sales Cloud Consultant and/or Service Cloud ConsultantBenefits & Perks
        • Health, Dental, Eye
        • Career mobility
        • Paid time off and vacation time
        • Flexible Savings Account
        • 401(k) with company match

Keywords: White Glove, Detroit , Salesforce Technical Lead, Other , Birmingham, Michigan

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